JobsUSAPatient Financial Coordinator, Miami Cancer Institute, FT, 10:30A-7P
Company : Baptist Health
Location : Miami, FL, 33101
Posted Date : 15 September 2025
Job Type : Other
Category : Administrative Assistance
Occupation : Coordinator
Job Details
Financial Counselor
The incumbent will help patients understand their financial responsibility by providing access to a variety of financial resources, via telephone, in-person, or bedside. Evaluates the financial situation of uninsured or underinsured cases and determines eligibility for financial assistance or payment options. Negotiates/collects deposits from insured patients (copayments, deductibles, and co-insurance), securing maximum patient reimbursement, and updating accounts accordingly. This incumbent will be responsible for meeting individual/departmental collection goals. Acts as a liaison between patients, their insurance company, and departments rendering service to maximize communication and productivity.
Qualifications:
Degrees:
- High School Diploma is required.
Additional Qualifications:
- A minimum of 2 years collection experience.
- Complete and successfully pass the Patient Access training course.
- Ability to multitask and work under pressure while still meeting stringent deadlines and maintaining focus on department goals.
- Math and analytical skills.
- Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills (verbal and written).
- Desired: Associates Degree.
- CHAA Certification.
- Knowledge and understanding of medical and insurance terminology, insurance contracts, authorizations/pre-certifications, ICD-10, and CPT codes.
- Knowledge of components of the UB-04 form.
- Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
- Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
- Bilingual English, Spanish/Creole.
Minimum Required Experience: 2 years
EOE, including disability/vets
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