Patient Companion

Patient Companion

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is dedicated to creating the best possible patient experience, from registration and scheduling to the end of treatment. As a Patient Companion, you will help facilitate this mission by providing compassionate and top-quality care. In this role, you will assist RNs, physicians, dietitians and other staff in coordinating and fulfilling treatment plans. You will also find a culture that encourages professional growth, educational development and career success.

A caregiver in this position works varying shifts. Working 48 hours per 6-week schedule will be required.

A caregiver who excels in this role will:

• Assist with direct and indirect patient care for one to two patients, such as rooming and taking vital signs, weight and pulse oximetry.
• Assure patient safety by ensuring that catheters, tubes or other medical equipment have not been removed or disconnected.
• Accompany and assist patients at all times, including transport, tests, transfers and ambulation.
• Identify and report changes in patient status to an RN or physician.
• Initiate CPR and other emergency measures as required.
• Complete all documentation and provide hand-off communication to caregivers responsible for the patient.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

Preferred qualifications for the ideal future caregiver include:

• Heartsaver Level of Basic Life Support (BLS) through the American Heart Association (AHA) or American Red Cross within three months of hire.
• Knowledge and understanding of basic patient care activities, such as basic hygiene, skin care and vital signs.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you:

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities.