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Patient Access Representative

Guidehouse

Company : Guidehouse

Location : Washington, DC

Posted Date : 15 September 2025

Job Type : Full Time

Category : Medical Information

Occupation : Patient Access Representative

Job Details

Overview

Patient Access Representative Guidehouse .

This role is a remote/home-office position with a Monday through Friday regular business hours schedule. Some holidays may be required.

What You Will Do
  • Toggling multiple systems and applications
  • Remote patient registration
  • Patient Identification/Demographic updates
  • Insurance verification, mapping correct plan codes to insurance types
  • Hold codes identify and hold encounters pending follow up
  • Resolving unbilled encounters
  • Electronic communications provider, medical record requests
  • Attend team daily huddles and provide/receive process and performance outcomes
  • Performance/Productivity daily/weekly huddles via MS Teams
  • Census reconciliation hospital vs. patient registration data
What You Will Need
  • High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED
  • 0-2+ years relevant experience in healthcare with knowledge of billing and collections, medical insurance claims procedures and documentation, patient care charts and histories, patient registration procedures and documentation
What Would Be Nice To Have
  • Familiar with insurance payer portal
  • Realtime insurance eligibility verifications
  • Knowledge of health insurance plans, HMO, PPO, Managed Care and plan coverage
Salary

The annual salary range for this position is $34,000.00-$56,000.00 . Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to a diverse and supportive workplace.

Benefits Include
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
About Guidehouse

Guidehouse is an Equal Opportunity Employer Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law, including the Fair Chance Ordinances of Los Angeles and San Francisco. If you require an accommodation, contact Guidehouse Recruiting at or All information you provide will be kept confidential and will be used only to provide needed reasonable accommodation. All recruitment communications will originate from @guidehouse.com or Never provide banking information to third parties. If any person or organization demands money related to a job opportunity, report it to Guidehouses Ethics Hotline. If you want to check the validity of a communication, contact

Disclaimer

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Health Care Provider
Industries
  • Business Consulting and Services
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