Parts Specialist

Parts Specialist

Trillium Staffing is now seeking a Parts Sales Specialist in Saginaw!

Pay rate $24-28 per hour based on experience. The Service Parts Specialist will be responsible for assisting customers in finding the correct parts for their needs. This role requires excellent organizational skills, a strong understanding of manufacturing parts, and the ability to multitask effectively. Will manage and create quotes, proposals for customers, and manage all purchase orders as they relate to service parts, including order entry and project management.

Essential Functions: Place orders for new parts and equipment/parts kits Entering orders into our ERP system. Assist customers with locating and ordering parts. Respond to customer inquiries and provide knowledgeable service. Manage parts returns and warranties. Work closely with the service department to facilitate parts needs for customers. Keep the work environment clean and safe. Seek out new parts business through cold calling and following up with any answers to questions they may have. Assure that any parts returned as defective or under warranty are properly managed in the ERP system. Work with purchasing to ensure proper inventory is maintained and orders arrive on time. You will track, analyze, and report any trends that may be developing. Report monthly on your findings as well as analyze any trends that may be developing. Must be able to read blueprints on historical jobs to understand the equipment at the customer's site and provide the correct part needed or ensure proper upgrade information is obtained. Problem-Solving Skills: Demonstrates the ability to identify, analyze, and solve mechanical issues efficiently. This includes troubleshooting and diagnosing problems with machinery and equipment. Ability to interpret technical drawings and schematics to identify and order necessary parts. Will work with the Operations manager to schedule assembly of parts and components if needed. Distribute all project information to all participating individuals. Prepare, maintain, and control all customer information/contact/notes on file. Maintain all project records in a standardized system of files/software.

Job Requirements: Education: -High school diploma or equivalent; additional technical or business degree preferred. -Strongly Preferred: Experience in a manufacturing environment or wastewater treatment plant operations background.

Experience: Minimum of 2 years of experience in parts management or a related field. Skills: Proficiency in inventory management software, strong organizational skills, excellent communication and interpersonal abilities, and attention to detail. Strongly Preferred: Experience in a manufacturing environment Knowledge: Familiarity with supply chain processes and ability to read and interpret technical manuals. It's critical to hear the needs of our customers and translate them into the appropriate solution or give feedback to the service manager or product engineer. Must be self-initiating, independent, and have strong problem-solving skills; work well with a team Computer Proficiency: Microsoft Office, including Excel, Word, and PowerPoint

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium's offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.