Other Service Line - Architect - GENART

Data Lead
Atlanta, GA (hybrid)
6+ months
Top 3 Skills Required
1. CMBD management
2. Integrations with other Systems
3. Master Data Management
Summary :
Candidate should able to provide thought leadership and direction. not just do good configurations. We want someone who can help guide and lead this team with experience and examples of success.
Looking for someone that can own our data strategy for Infra & Service on a go-forward basis. Specifically, these areas : Data Standards, Master Data, CSDM. Architecture of what data lives where, how it's accessed for reporting and analytics, and using it effectively for what drives business value such as proactive activities like monitoring and automated response. While we always appreciate thought leadership on these topics from our partners as well, this is a role I see as best to be internal so we're not overly dependent on our partners as decisions here can have major cost / value implications. The thought was, we need this of course for this consolidation project, can we engage someone in this project to help us during this phase and carry forward to steady state operations.
Primary Role : Owns Configuration and Asset Management Databases (CMDB and AMDB)
Responsibilities :
Data Model Design and Governance -
• Define and data model
• Ensure AMDB and CMDB integration
• Align the CMDB structure with ITIL and CSDM (Common Sense Data Model) frameworks
• Define the structure of the AMDB, including asset classes (hardware, software, licenses), attributes and lifecycle statuses
• Define KPIs for CMDB and AMDB health (completeness, accuracy, compliance)
• Establish governance policies for data quality, ownership, and lifecycle management
Data Integrity and Quality
• Define standards for CI naming conventions, normalization and deduplication
• Define data validation rules and quality standards
• Collaborate with technical teams to ensure accurate data ingestion
Integration and Automation
• Design integrations with discovery tools, monitoring systems, cloud platforms and ITSM processes
• Ensure data supports ITSM processes
• Integrate AMDB with ERP systems for procurement, invoicing, and financial reconciliation
Collaboration and Enablement
• Work with service owners, platform owners, and process managers to ensure the CMDB meets business needs
• Provide guidance and training on all CMBD usage and best practices
• Work with IT Asset Management owner for alignment with financial, procurement and contract management processes