Operations Coordinator

Operations Coordinator, Vehicle Fleet Maintenance

This is an onsite role based out of our service center in Jackson, MS. If the selected candidate is outside of the area, they would be expected to relocate for this opportunity. Relocation assistance is not available for this posting.

Job Summary/Purpose Responsible for coordinating the activities related to fleet maintenance.

Job Duties/Responsibilities

• Manage all vendors performing contract work on fleet vehicles and equipment in the jurisdiction. Includes developing and nurturing relationships and contacts as required to support Entergy's fleet.
• Lead in the development of an overall repair and maintenance plan for the jurisdiction that effectively manages in-sourcing and outsourcing of work and related costs. Assist in the scheduling of work for internal and external repairs and maintenance.
• Assist in the development and implementation of Preventive Maintenance Programs for all light and medium duty vehicles and equipment. Develop, implement and maintain a process to ensure complete recovery of parts and repair warranty claims associated with vehicles and equipment.
• Assist in the delivery of new vehicles and equipment to customers. Manage Fleets role in the disposal of surplus fleet vehicles and equipment. Manage the light duty vehicle maintenance and repair program for the jurisdiction.
• Provide oversight and training for coding of invoices and timesheets to ensure accuracy of the FLEET system data. Communicate with customers, employees and contractors concerning the status of vehicle and equipment maintenance and repair.
• Assist the Supervisor in training and safety evaluations and oversight and perform duties in his absence. Actively participate in the Entergy Continuous Improvement Program. Ensure that all Fleet Maintenance operations comply with environmental regulations. Play a key role in the change management process associated with Fleet department efficiencies. Actively participate in the Fleet Management department's safety program creating and sustaining a safe and healthy work environment.

Minimum Requirements

Bachelor's degree preferred or equivalent work experience. Minimum experience required of the position:

• 5 years hands on experience in the maintenance of fleet vehicles and equipment (including hydraulic units) or Bachelor's degree with 3 years experience in a comparable field with 3 years management experience.
• 5 years customer service experience.

Minimum Knowledge, Skills and Abilities Required of the Position Demonstrate superior knowledge of mechanical and hydraulic operations, including diesel, gas, engines and hydraulic pump operations. Demonstrated experience working hands on with automotive parts and repair vendors. Demonstrated knowledge of Company's Safety Rules and Procedures and those related to the automotive industry. Excellent written and oral communication skills. Demonstrated superior planning skills. Demonstrated relationship building and interpersonal skills. Demonstrated project management skills Strong PC skills with Microsoft office and willingness to learn other more advanced software. Leadership experience that will allow the supervision of technicians and contractors. Desired: 4 years of college or equivalent courses; Experience as Operations Coordinator, Lead or Supervisor; Experience in managing a vehicle warranty claims program; ASE Certified; Experience and knowledge of DOT regulations. Any certificates, licenses, etc. required for the position Desired: CDL license