Operations Coordinator

This position is Onsite. Our office is located at 444 NW Elks Drive Corvallis, OR.

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid-Willamette Valley, we serve more than a quarter-million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work-life balance, teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.

Operations coordinator serves patients, staff, and clinicians of Optum Oregon by providing excellent internal and external customer service through administrative support at the Central Business Office. Organizes and coordinates special projects and events as needed.

This position is full time Monday - Friday. Employees are required to work an 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST. It may be necessary, given the business need, to work occasional overtime.

We offer on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities:

• Responsible for a broad variety of administrative tasks that may be confidential in nature. Supports Optum Oregon Operations, including primary care and specialty care clinic operations, and ancillary services (lab, imaging).
• Creates and maintains Operations reports and spreadsheets, partnering with clinic managers to obtain relevant data, and pulling reports directly from the electronic health record system (Epic).
• Receives information from Operations leaders and transcribes into appropriate workflow or policy format. Assists with distribution of meeting agendas or other documentation.
• Schedules onsite and offsite meetings, including coordinating venue and catering. Supports and coordinates special projects and events such as employee recognition events, holiday parties, and other celebrations.
• Represents Optum Oregon to staff, clinicians, and vendors. Answers multi-line telephone, screens calls, and responds to general email and walk-in patient, vendor, or staff inquiries.
• Establish new vendor contract, maintain, update, modify existing vendor contracts and policies
• Proficient in Project Management 
• Processes all incoming and outgoing mail, including opening, sorting, and distributing mail from the Central Business Office's (CBO) Post Office Box, processing correspondence files from the lockbox, and processing returned mail.
• Accurately posts incoming cash payments from patients and ensures deposits are completed promptly.
• Takes photos and creates badges for new hires and current employees.
• Monitors office supplies for Operations and orders as needed. Maintains cleanliness and supplies of break room.
• Maintains accurate and up-to-date files, records, and documentation.
• Maintains highest levels of professionalism and strictest confidentiality.
• Performs other duties as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years of customer service experience using computers and telephones as primary job tools
• Experience with computers and Windows based programs with Microsoft Word, Microsoft Excel, Microsoft PowerPoint & Microsoft Outlook
• Must have reliable form of transportation
• Ability to travel flexibly up to 25% of the time to provide coverage at other sites within a 15-mile radius of the primary location (444 NW Elks Drive, Corvallis, OR), as needed
• Ability to work full time Monday - Friday. Employees are required to work an 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• 3+ years of administrative experience, preferably in a healthcare setting
• Project Management Skills

Soft Skills:

• Excellent communication skills, both verbal and written, with strong skills in grammar, spelling, and punctuation
• Planning, prioritization, organization and execution skills. Anticipates and responds to changing workload demands
• Understands, translates, and applies organizational objectives to assigned responsibilities
• Works productively, both independently and as part of a team

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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