Office Manager

Office Manager

We're seeking someone who is a rare high achiever to fill a key leadership role at a water/fire damage restoration company. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the Office team. You will manage the Franchise office team to perform all accounting functions, oversee administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on QuickBooks, Microsoft Office, Xactimate, and proprietary software. In addition, you will ensure all job files are properly audited and all required documentation is contained.

Primary responsibilities include managing the receptionist dispatcher, managing the job file coordinator, managing accounting, accounts payable, accounts receivable, and cash management, ensuring employment files and records accuracy, and overseeing performance management and documentation.

Position requirements include 5+ years of office, accounting, or customer service management experience in Servpro, experience in building a strong team with tangible leadership skills, solid organization and planning capabilities, strong attention to detail, outstanding written and verbal communication skills, very self-motivated and goal-oriented with the ability to multi-task, proficient with Xactimate estimating software, ability to successfully complete a background check subject to applicable law, polite, confident, team player skills including listening and questioning skills, ability to remain calm and professional during tense or stressful situations, high school diploma/GED; associate degree or bachelor's degree preferred, and IICRC certified is a plus.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate based on experience: $25 - $30 per hour, paid holidays/sick days, free uniforms, free parking, full-time 8-hour shift, Monday to Friday (8 or 8:30 am to 5:00 pm), and a friendly, warm, and non-toxic work environment.

If you think you are a good fit, we are excited to review your application! Please email your resume.