Office & HR Manager

Office & HR Manager

SERVPRO of East Honolulu is hiring an Office & HR Manager!

SERVPRO of East Honolulu offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Office & HR Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key responsibilities include:

• Assist in hiring office personnel and ensure employment best practices and compliance
• Manage the training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Ensure and maintain compliant employment files and records accuracy (e.g. W-4, I-9, Direct Deposit, etc.)
• Manage and solve complex employee relations issues
• Oversee W-2 with reconciliation and year-end processing
• Assist with office staffing and compensation plan as needed

Position requirements include:

• High school diploma/GED; Associate degree or Bachelor's degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of customer service and/or office-related experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.