Network Administrator Site Survey and Install Support

Network Administrator Site Survey and Install Support

The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many operating locations. Our focus is to help the organization technically transform its current services by leading edge technology insertions. To accomplish this, we are charged with development of new designs, its implementation, and operation of the new and or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization, for our (LANs), wide area networks (WAN), unified communication (UC), Video telecommunication and Streaming services.

As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with other NOC and Operational staff to schedule adds, moves and changes and technology upgrades and installs for network routers and switches, address break fixes and minor configuration updates. You are expected as one of experienced network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the network.

The Network Administrator will be responsible for:

• Performing switch and router installs, upgrades to ensure smooth operations of the enterprise.
• Executing network site surveys and supporting engineering designs data calls.
• Performing system patching and IAVA patches to network routers and switches.
• Drafting Standard Operating Procedures (SOP) for network operations.
• Conducting approved minor network changes (VLAN, ACL and port assignment)
• Performing IOS and Software upgrades
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Supporting new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently with some supervision.
• In remote locations must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations.
• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Perform Network ticket resolution.
• Support Network ticket closure across Network OPS staff to include:
• Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
• Use administrative access to the network to provision new switches, router, VLANs and Crypto.
• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
• Routing Service Requests to the appropriate organization required for incident resolution.
• Performs root cause analyses.
• Completes problem resolutions associated with incident ticket(s)
• May configure, deploy, manage, and maintain monitoring systems used by the technicians to ensure availability and overall performance of system and services.
• Will require travel to other sites for network engineering and administration activities.
• May require unpacking, moving network components of average weight and volume.
• It is anticipated this role will have up to 50% CONUS travel.

Qualifications:

• IAT II
• TS/SCI security clearance with ability to obtain a polygraph
• Preferred: CCNA
• Bachelor's Degree and 5+ years of relevant experience

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy.

Your potential is limitless. So is ours.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.