Multimodality Technologist in Outpatient Imaging Center - Full Time

Overview
At Houston Methodist, the Multimodality Technologist position is an experienced Technologist responsible for performing a variety of routine and specialized diagnostic radiology procedures with two or more specialty modalities of moderate to high complexity. This position may perform other job duties related to admissions and registration, medical assisting and transportation, as needed. The Multimodality Technologist position is a member of the direct patient care team and is fully competent in all aspects of various radiology procedures. This position works independently by exercising sound judgment and executing above average clinical skills on challenging diagnostic procedures and patient care situations. The Multimodality Technologist position provides direct assistance to physicians with all diagnostic procedures, delivering exceptional patient care, teamwork, and adheres to radiation standards and guidelines established by governing agencies to ensure optimal patient safety and customer service.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities
PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

• Facilitates open, professional (verbal, nonverbal, written) communication to achieve mutual understanding, role modeling by example. Communication to promote both work efforts and problem resolution is clear and professional, providing the highest quality service during every customer and patient encounter.

• Provides support to co-workers, physicians, patients, and family members, demonstrating flexibility in performing the activity required to meet the need of the individual. Contributes towards improvement of employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Performs diagnostic radiology procedures to include but not limited to X-ray, MRI, CT, Mammography, Ultrasound, IR exams.

• Proactively assesses, identifies and responds to the needs of the patient for adjustment or intervention to optimize patient care, image quality and patient experience which includes: positioning, physiology, procedure preparation, and technical factors. Modifies technical factors to achieve desired imaging results and recognizes complications and limitations associated with certain procedures.

• Provides direct assistance to physicians during diagnostic procedures, including assisting with sterile technique.

• Performs, when applicable, what is required to meet the needs of patient care which may be one or more of the following: transporting, registration, admissions, answering phones, contacting physicians, taking and monitoring vital signs, EKGs, starting IVs, etc.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows safety standards and conducts all imaging procedures accordingly. Uses ALARA (as low as reasonably achievable) to protect patients, staff and general public, and follows radiation safety standards. Properly utilizes patient radiation protection and immobilization during diagnostic procedures. Maintains proper sterile techniques for procedures, regularly practices aseptic techniques, and ensures compliance with radiation safety and infection control procedures. Complies with job role, department and hospital safety standards, practices and policies.

• Identifies opportunities for corrective action and process improvement providing recommendations and contributes to meeting department and hospital targets for quality and safety. Reports ¿near misses¿ and inputs errors promptly into appropriate hospital patient safety reporting system to improve processes and identify trends.

• Ensures all imaging equipment has had quality control (QC) performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventative maintenance procedures; calls for service if needed.

• Assists with implementation and education of department-based safety initiatives and standards of practice.

FINANCE ESSENTIAL FUNCTIONS

• Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Actively participates in special projects, department initiatives or shared governance activities and seeks opportunities to expand learning with a focus on continual development. Fosters a positive and constructive teaching environment by engaging co-workers and students, as applicable, in learning opportunities that are valuable and in alignment with business objectives.

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications
EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.

WORK EXPERIENCE

• Two years' combined experience in more than one specialty modality
• Prior work experience performing both x-ray and CT scans is strongly preferred

License/Certification
LICENSES AND CERTIFICATIONS - REQUIRED

• BLS - Basic Life Support or Instructor (AHA) AND
• Must have one of the following:ARRT-MRI or ARRT-M or ARRT-CT

KSA/ Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital/Radiology Information Systems and Office software to maintain patient and exam documents

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

• Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving

SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile
Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.