Missions Operations Lead (Logisitican and Supportability Engineer)

Missions Operations Lead (Logistian And Supportability Engineer)

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. As NASA's largest engineering solutions provider working together with NASA at centers across the United States, we are seeking an experienced Logistian and Supportability Engineer to lead the development and implementation of the mission operations for the Multi-layer Acoustics & Conductive-grid Sensor (MACS) Project to join the team with Intuitive Machines, a teammate company. The candidate will define and develop the infrastructure to bridge the real-time operations and engineering functions, ensuring efficient, and scientifically productive system operations under EVA conditions. This person will be responsible for developing and executing processes for effectively executing mission operations rules, procedures, anomaly response, and systems trending for on- and off-console personnel to ensure effective coordination between the MACS engineering, science, and flight operations personnel.

Responsibilities include:

• Lead the development, implementation and execution of the engineering support required for effective MACS mission operations
• Develop and maintain operations procedures, rules, checklists, alarms for nominal and off-nominal mission operations
• Manage on- and off-console engineering support operations and ensure the engineering team is properly trained, equipped, and supported.
• Develop a mechanism to provide high materiel availability of the operations facility
• Serve as liaison between Engineering (design, test, systems) and Mission Operations: ensure engineering knowledge is identified and transitioned to ops products.
• Monitor system performance, health, and trending: identify long-term degradations, aging effects, drift, resource depletion (e.g., power, thermal, communications).
• Support mission replanning efforts: when anomalies or resource constraints / environmental conditions demand adjustments, manage trade-offs, coordinate with the operations team to adjust traverse plans, schedules, etc.
• Lead anomaly investigation and resolution activities, including identification of root causes and implementation of corrective actions.
• Effectively coordinate with Mission Operations, Science, Navigation, Driver, and Payload Operators to ensure operational decisions reflect engineering constraints.
• Ensure operations products (alarms, procedures, operational documentation) accurately reflect the capabilities and limitations of the MACS.
• Support pre-mission simulations and rehearsals.
• Work with stakeholders on integration efforts
• Identify and support the development of operations tools: command scripting, timeline tools, telemetry/telecommand systems, mission trending dashboards

Qualifications:

• Typically requires a minimum of a bachelor's degree in Engineering and may be expected to have a related master's degree and normally possess 10-15 years of related experience
• A Bachelor's degree (preferably in Aerospace Engineering, Systems Engineering, Electrical Engineering, Mechanical Engineering, or related field);
• System development experience
• Mission development and planning experience
• Experience as a Flight Controller or console operator in mission operations; experience in Engineering Mission Support.
• Experience in developing, writing, reviewing, executing mission operations procedures and flight rules.
• Experience in anomaly detection, analysis, and resolution; trend analysis and system health monitoring.
• Experience in mission replanning, resource constrained operations
• Experience with mission rules / fail-safe / safe modes, transition plans.
• Ability to work under time pressure, real-time and near real-time decision making; good situational awareness of what is happening on the console and what engineering implications behind the scenes.
• Strong communication skills: able to interface with engineering (systems, payload), science, operations, program management. Able to write clear, concise operational documentation.
• Experience in simulations, pre-launch / pre-mission operations rehearsals, and with validating operations procedures.
• Familiarity with tools / software environments used in mission operations (e.g., telemetry monitoring & trending tools; scripting languages; constraint/trade-analysis tools).
• NASA or DoD experience

Preferences:

• Extensive experience (e.g. 8-12+ years, or more depending on level) in mission operations, or analogous real-time systems operations.
• Previous experience of missions operations
• Experience leading teams of console operators or flight controllers.
• Hands-on experience with Operations products: alarms, procedures, timelines, mission rules / rules of engagements.
• Experience with mission tools: simulation / emulation platforms, mission operations center software, operational dashboards.
• Familiarity with systems engineering practices, configuration management, version control for operations products.

Why Join Our Team? In addition to exciting career opportunities, we also have:

• Excellent personal and professional career growth
• 9/80 work schedule (every other Friday off), when applicable
• Onsite cafeteria (breakfast & lunch)
• Much, much more!

Essential Functions and Work Environment:

Generally, an office environment, but can involve inside or outside work depending on task. Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time). Standard office equipment (PC, telephone, printer, etc.). Regular attendance in accordance with established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements. Professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.