Member Engagement Specialist - Hannibal MO

Member Engagement Specialist - Hannibal MO

Our client, a financial services organization dedicated to community support and member satisfaction, is seeking a Member Engagement Specialist to join their team. As a Member Engagement Specialist, you will be part of the Member Services Department supporting customer engagement and branch operations. The ideal candidate will have excellent communication skills, a strong attention to detail, and a proactive approach to member service, which will align successfully in the organization.

Job Title: Member Engagement Specialist - Hannibal MO

Location: Hannibal, MO

Pay Range: $15.85 - $19.82

Shift: M-F 7am - 3:30pm (No nights or weekends)

What's the Job?

• Assist members with opening new accounts, closing loan requests, and explaining credit union products and services
• Perform teller transactions including deposits, withdrawals, transfers, and payments
• Provide excellent customer service and conduct follow-up calls to members
• Cross-sell products and educate members on loan options and financial services
• Maintain accuracy and integrity in all member account transactions and balance reconciliation

What's Needed?

• High School diploma or equivalent; Associates or Bachelor's degree preferred
• At least 2 years of experience in credit union or banking environment preferred
• Strong verbal and written communication skills
• Proficiency in MS Office Suite and basic computer skills
• Ability to work independently and as part of a team in a professional environment

What's in it for me?

• Opportunity to work in a supportive and community-focused organization
• Potential for temp-to-hire or direct hire placement for the right candidate
• Work in a stable environment with standard hours, no nights or weekends
• Engage in meaningful work supporting members' financial needs
• Be part of a team that values professionalism and member satisfaction

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!