Medicare Technology Product Owner

Senior Manager, Technology Product Management

Aetna Medicare Technology is seeking a Senior Manager, Technology Product Management to partner with one or more teams in our Sales & Acquisition product line, focusing on accelerating direct-to-consumer (DTC) growth, enhancing lead conversion, and enabling omnichannel engagement. This role requires a strategic thinker who leverages data-driven insights to inform product vision, translates business objectives into actionable plans, and champions innovation in a fast-paced environment.

As a product owner, you will harness data-driven insights to shape and evolve the product vision, translating complex business objectives into clear, actionable plans. You'll own and prioritize the product backlog, safeguard the integrity of features and components, and collaborate daily with cross-functional teamsincluding Engineering, Design, and key business stakeholders.

This is a high-impact role where you'll drive measurable outcomes through product OKRs aligned with broader business goals, strengthen technology execution, and foster stakeholder engagement. You'll champion innovation, promote accountability, and lead with vision in a fast-paced, agile environmentempowering teams to deliver exceptional experiences for our Medicare members.

Responsibilities include:

Product Vision, Strategy, and Roadmaps

• Collaborate with Product Managers to define strategy, conduct market research, maintain an aligned roadmap, and bring the customer perspective into features and experiences.
• Builds and aligns roadmaps for your features or suite of features and provides recommendations to leadership on scope based on priorities and overall product vision.
• Effectively communicates the product vision to team members.
• Defines team goals/metrics aligned with broader product objectives, and develops feature-level measurement plans to evaluate progress towards outcomes, aligned with business objectives.

Backlog Ownership, Work Definition, and Prioritization

• Builds, prioritizes, monitors, edits, and maintains the flow and quality of the Team Backlog to provide teams with clear intent and ensure the delivery of business value, product health, and customer satisfaction.
• Ensures that all backlog items, plus dependencies, are entered and maintained in the work management tool.
• Provides input for testing through well-written user stories with thorough acceptance criteria. Through leading refinement sessions, they provide detailed feedback on completed user stories to ensure quality has been achieved by validating that the story meets the acceptance criteria.
• Supports testing, deployment, release, and post-release activities. They will work directly with engineering and others to optimize the working team model and ensure alignments across higher-level epics or requirements.
• Sets high-level direction for a quarter/planning increment, manages dependencies, and provides transparency to execute upon planning and prioritized features.
• Ensures that incremental learnings from product delivery are prioritized in the backlog.

Trend Monitoring, Product Performance & Value

• Uses performance data to identify issues and develop new insights and hypothesis about product health (including product usage, technical health, customer feedback, and other sources as appropriate).
• Tracks team metrics that contribute to product OKRs, socializes progress and consistently reinforces objectives.

Cross-Functional Teaming and Stakeholder Management

• As a part of the cross-functional team, collaborates closely with engineering, design, architecture, operations and other team members using agile practices.
• Leads the team to produce the product or experience demo and presents to stakeholders.
• Serves as the point of contact for feature delivery and works directly with other Product Management, Delivery, and/or business roles as needed to ensure broader alignment with the Epic/initiative.

Develop the Team and Shape Culture

• Sets a positive culture by growing, coaching, and setting expectations on ways of working for team members. This is done through providing actionable feedback, investing time in junior team members, and continued collaboration.
• Mentor peers in execution best practices and optimize workflows for scalability and impact.

Required Qualifications

• 7+ years required experience as a product owner, product manager, business analyst, or similar role on an agile team.
• 5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment.
• 5+ years of experience overseeing end-to-end feature delivery, from requirements definition through launch and post-release optimization.
• Able to support east coast business hours.

Preferred Qualifications

• Scaled Agile Framework (SAFe) experience.
• Experience with marketing technologies, sales enablement, and customer engagement workflows and systems.
• Familiarity with customer data platforms (CDPs), data lakes, and real-time analytics pipelines.
• Familiarity with agile/collaboration tools like Rally, Jira, SharePoint, Confluence, Adobe Analytics, Figma.
• Ability to drive cross functional teams to alignment in the midst of ambiguity.
• Strong negotiation, organizational, management, analytical and people skills.
• Data-driven decision making and quantitative analysis skills.
• General understanding of core software engineering concepts, including cloud technologies, DevOps, AI/ML.
• Advanced oral and written communication skills, influencing stakeholders across levels.

Education

Bachelor's degree or equivalent work experience.

Pay Range

The typical pay range for this role is:

$118,450.00 - $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.