Medical Transport Outreach Liaison

Job Description:

The Medical Transport Outreach Liaison supports relationship development, business development, and marketing activities for Intermountain Health's medical transport service offerings in a designated territory. This is a field-based position with responsibility for identifying opportunities for collaboration and obtaining feedback from hospital emergency departments, EMS agencies, fire houses, sheriff offices, 911 dispatch centers and other county and community entities in designated markets and to be able to deliver key messages, promote transport services and coordinate issue resolution. This position will work closely with base managers and other operational roles in the medical transport department. The Medical Transport Outreach Liaison will report directly to the Medical Transport Outreach Manager under the Outreach Services Department.

Essential Functions

• Develops and facilitates promotional and educational opportunities for medical transport services in a designated territory
• Serves as Intermountain Health's primary point of contact to EMS agencies, fire houses, sheriff offices, 911 dispatch centers and other designated entities
• Understands the needs of the customer and how Intermountain Health's medical transport services can meet those needs.
• Ensures that outreach activities, policies, procedures, and strategies are consistent with and coordinated with those of Intermountain Health
• Understands medical transport service offerings, and developing trends / issues to anticipate impact and promote integrated strategies and tactics
• Utilizes a CRM system to document, access and respond to market data, and to regularly report on milestones to stakeholders

Skills

• Relationship management
• Communication
• Strategic thinking
• Organized
• Market research
• Data comprehension
• Problem-solving

Minimum Qualifications

• Demonstrated experience working in medical transport services, outreach, operations or marketing related roles
• Familiarity with medical transport operations, data, and business development
• Willingness and ability to travel 50% of the time
• Experience using customer relationship management (CRM) tools.

Preferred Qualifications

• Two years of medical transport marketing/PR experience

Physical Requirements:

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Valley Center Tower

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$37.31 - $58.75

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.