Medical Assistant Coordinator Urgent Care Lake Buena VistaOrlando, FL

Medical Assistant Coordinator Urgent Care

At AdventHealth Centra Care, you can be part of a team of driven professionals providing compassionate care to our surrounding communities. With 55+ locations, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute:

Reporting to the Practice Manager and under the supervision of the Providers, the Medical Assistant/Patient Registration Coordinator is accountable for the patient's first impression of the organization in addition for their care as they perform a wide variety of patient care activities including patient registration and clinical duties. Adheres to state, federal and organizational guidelines to ensure quality care and patient safety with support from the Clinical Excellence team. Is essential in maintaining organization and facilitating patient flow. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy, and follows safety regulations.
• Completes check-out duties and relays instructions/care to the patient or family.
• Performs diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, pulse oximetry, and forensic testing collections in accordance with DOT and Drug Free Workplace Guidelines.
• Other duties as assigned.
• Drives customer service initiatives by creating and owning the patient experience.
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution, and handles various job tasks simultaneously.

The expertise and experiences you'll need to succeed:

Minimum qualifications:

• High school diploma or equivalent
• 1 year of related work experience OR Graduate of an accredited Medical Assistant program with completion of externship OR 6 months relevant experience within an AdventHealth facility
• American Association Medical Assistants (AAMA), or
• American Medical Certification Association (AMCA), or
• American Registry of Medical Assistants (ARMA), or
• American Medical Technologists (AMT), or
• NAHP Nat'l Reg Cert Med Asst (NAHPCMA), or
• National Center for Competency Testing-Medical Asst (NCMA), or
• National Healthcareer Association (NHA), or
• Licensed Paramedic (PARA),
• Basic Life Support - CPR Cert (BLS),
• Breath Alcohol Technician (BAT),
• Certified Alcohol and Drug Counselor (CADC).

Preferred qualifications:

• Previous MA experience
• Previous urgent care / ED experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.