Marketing Cloud Delivery Lead

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Marketing Cloud Delivery Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Define and maintain the technical vision, architecture, and roadmap for Salesforce Marketing Cloud, aligning with enterprise digital engagement strategies
• Accountable for Marketing Cloud platform, solution roadmap, implementation, enhancements, release management and support; partner with stakeholders and project team to ideate, and validate requirements
• Determine proper scalable design for Marketing Cloud solutions with heavy reliance on Sales Cloud, Customer Relationship Management (CRM) Analytics and Data Cloud
• Manage Salesforce Marketing Cloud Automations and Journeys that populate data from data extensions into Sales cloud with appropriate task and event creation
• Keep updated on the Salesforce Marketing Cloud product roadmap, releases, and emerging capabilities to inform future state architecture and technology investments
• Serve as the subject matter expert on Marketing Cloud platform architecture, including Journey Builder, Personalization, Data Cloud, Intelligence, as well as integrations with Salesforce and third-party systems

Qualifications:

• Minimum ten years of recent experience in agile delivery methodology implementing Salesforce solutions (Marketing Cloud, Intelligence, Salesforce Marketing Cloud Connector)
• Bachelor's degree from an accredited college or university is preferred
• Expert knowledge of Marketing Cloud Pages, Microsites, Forms and Form Processing; Advance knowledge of SQL with complex data extensions, data views and relationships in Salesforce Marketing Cloud; deep knowledge of Marketing Cloud API's, Data Extensions and Marketing Cloud SFTP
• Familiarity with Server Side-Java Script (SSJS) and third party products that connect to or are leveraged by Salesforce Marketing Cloud such as Query Studio, CVENT, Qualtrics, ReturnPath, BriteVerify and the Validity Product Suite; knowledge of Product Development Lifecycle and DevOps Tools like GIT, Jenkins, and JIRA
• Excellent technical leadership skills by understanding what needs to be achieved and ensuring the solution satisfies the requirements; demonstrated quick learning agility, and strong business acumen with the capability to connect cross-functionally
• Ability to understand challenges or underlying concerns, share ideas, and develop effective responses or escalate to higher management, understand trade-offs, and decide at the platform level; understanding of Agile development practice
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.