Manager, SAP COE (PTP & SCE)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

What IT Management contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Management provides strategic oversight, leadership and direction within the Information Technology function.

We currently have a need for a Manager within our SAP Center of Excellence! This role will be accountable for delivery and maintenance of the Pharma SAP PTP / SCE functions, including current, recently added and the expansion of new businesses.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff

• Participates in the development of policies and procedures to achieve specific goals

• Ensures employees operate within guidelines

• Decisions have a short term impact on work processes, outcomes and customers

• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management

• Interactions normally involve resolution of issues related to operations and/or projects

• Gains consensus from various parties involved

Responsibilities

• Execution and management of the Procure to Pay / Supply Chain Execution functionality that supports the Pharma business segment.

• Responsible for IT Controls, SOX compliance, and Audit findings in PTP / SCE functional areas of SAP Pharma platform.

• Lead in IT, service delivery, strategy alignment to drive tactical solutions and stakeholder management.

• Overall solution ownership of Incidents, defects, enhancements, and new build for PTP /SCE areas.

• Keeping up with emerging technologies and changes in business processes.

• Closely follows the strategic direction set by the segment and executes on priority goals.

• Completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.

• Driving end-user satisfaction by using specific metrics.

• Influencing internal and external clients to leverage out of the box solutions and reducing customizations.

• Planning, monitoring, organizing, and overseeing projects.

• Attract, retain, and develop talent.

• Maintain strategic relationships with all key stakeholders.

• Customer focused and deep understanding of business needs.

• Identifying synergies and optimization areas within the domain and manage the execution.

• Provide leadership and direction to the teams during problem solving and crisis management.

• Collaborating with other process tower leaders (OTC, RTR, R&I, and non-SAP systems) to ensure a cohesive solution without impacting cross functional and downstream processes or applications.

• Responsible for preparing and conducting prioritization meetings (for enhancements and defects) with the PTP / SCE functional partners.

• Ensure all critical PTP / SCE processes are properly monitored and alerted; and automate recurrent incidents.

• Responsible for leading, coaching, and cross training a team of functional consultants.

• Closely work with infrastructure teams to ensure a reliable and stable operations.

• Complies and enforce adoption of Solution discover, documentation, Hypercare and build-to-run transition to our support partners.

• Supports the Vertex 6.0 Tax Software, 3rd party application, for pharmaceutical segment.

• Responsible for the KPI's and BPM metrics that support current and future Pharma business units on SAP

Qualifications

• Bachelor's Degree in related field preferred or equivalent work experience preferred.

• 12+ years' experience in SAP Build/Run activities preferred

• Full-Cycle SAP implementation (S4 preferred)

• SAP Solutions discovery, Options analysis and Build guidance.

• Strong collaboration and leadership skills.

• Strong business acumen in pharmaceutical wholesale distribution space.

• Superior knowledge of processes and technology with deep hands-on knowledge in the SAP domain.

• Strong experience in translating business requirements into technical capabilities and solutions.

• Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies.

• Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners to deliver quality business solutions.

• Prior experience with managing highly skilled onsite and offshore teams.

• Superior experience of identifying and resolving issues between team members or other teams.

• Ability to develop individuals and teams.

• Excellent oral and written communication skills.

• Excellent organizational skills.

• Experience in managing Demand (projects) and Supply (Resources)

• Following additional skills / experience is a plus.

• SAP Integration with Warehouse Management systems.

• SAP Integration with Order Management systems

• Key integrations points between OTC, PTP & SCE and Finance (FICO).

• Experience in providing direction to the teams in managing and troubleshoot complex interfaces involving multiple systems (e.g. SalesForce, Order Express (Web Order Entry), Manhattan, SAP MDG, IBM MDM, IDM, EDI, ECM, etc.) and middleware applications.

Anticipated salary range: $123,400.00 - $182,385.00

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 11/04/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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