JobsUSAManager of Major Account Executives
Company : UniFirst
Location : Wilmington, MA
Posted Date : 15 September 2025
Job Details
The Manager of Major Account Executives leads a team responsible for delivering exceptional service to UniFirst’s National Account clients. This role is focused on long-term relationship development, customer retention, and execution of service excellence. The Manager will uphold UniFirst’s Leadership Principles—Customer Focus, Respect for Others, and Commitment to Quality—while driving team performance and fostering a collaborative, values-based culture.
Customer Focus
- Build and maintain strong executive-level client relationships.
- Drive customer retention and loyalty through consistent service delivery and value creation.
- Act as a strategic advisor, proactively addressing client needs and expectations.
Leadership & Team Development
- Recruit, develop, and manage a team of Major Account Executives.
- Provide coaching, mentoring, and professional development opportunities.
- Establish performance expectations and lead a high-performing, remote team environment.
Culture & Values
- Champion a respectful, inclusive, and transparent workplace culture.
- Lead with integrity and consistent alignment with UniFirst’s core values.
- Encourage accountability and collaboration across geographically dispersed teams.
Education:
- High school diploma or equivalent required; bachelor’s degree preferred.
Experience:
- Minimum 2+ years in a service or sales management role in a service-driven organization.
- 3+ years managing major/national accounts or leading key account sales teams.
- Demonstrated success in executive-level negotiations and strategic partnership management.
- Experience working effectively in a fast-paced, remote environment.
Skills:
- Strong leadership, interpersonal, and communication abilities.
- Advanced problem-solving, multitasking, and prioritization skills.
- Proficient in Microsoft Office Suite, Outlook, and modern web-based tools.
Additional Requirements:
- Willingness and ability to travel overnight (approximately 30% of the time).
Benefits & Perks:
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
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