Manager Financial Crimes Compliance II

Company : City National Bank
Location : Charlotte, NC, 28210
Posted Date : 15 September 2025
Job Details
- Monitors and escalates issues and concerns of impact to the industry within the regulatory and legal environment to enable the Bank to respond to changes, initiatives and statutory requirements in the areas of BSA, AML, KYC, OFAC and other related areas.
- Acts as consultant to the BSA Officer in the development of official policy position and white paper documents relative to the Bank's implementation of the BSA Program's policies and procedures.
- Assists the BSA Officer in the ongoing and annual review and enhancement of the Bank's BSA Program to help ensure that policies and procedures are in compliance with legal and regulatory requirements and industry best practices.
- Under the guidance of the BSA Officer and in conjunction with the Compliance Training Officer, develops, implements, and manages the Bank's BSA compliance training program, including partnering with business lines and management to ensure timely and effective updates to BSA training content that meet job-specific BSA compliance responsibility.
- Supervises staff conducting risk assessments and performs periodic risk assessments of overall business processes to identify BSA compliance gaps and potential exposure. Analyzes and evaluates BSA compliance risks and recommends changes to policies and procedures.
- Partners with business lines in the development of new and/or updated policy and procedure related to BSA, AML and KYC Bank wide as well as internally.
- As designated by the BSA Officer, acts as a BSA, AML, OFAC and KYC regulatory consultant throughout the Bank. Communicates and escalates (as assigned) identified BSA, AML, KYC operational concerns to the appropriate level of management.
- Identifies and addresses compliance training needs by partnering with business areas and the Compliance Training and Human Resources Training areas. In conjunction with the Compliance Training Officer, is responsible for maintaining the BSA area of the Compliance Education Website.
- Partners with business units to remediate compliance findings identified in internal and external examinations.
- Maintains up-to-date knowledge of regulatory and legal requirements and industry best practices.
- Recommends changes to the "Know Your Client" process including risk model scoring changes, process changes and other changes as appropriate. Responsible for maintaining the Know Your Client website.
- Participates in and completes bank-wide projects.
- Integrates activities with other departments to accomplish common goals.
- Maintains up-to-date knowledge of Bank policies and procedures.
- Serves as resource to internal and external customers; ensures quality customer service and effective and efficient operational support.
- Applies both technical and general business knowledge to resolve the most complex issues in assigned function.
- Performs other duties as assigned or requested.
- Contributes to implementation of the solution and validation of KYC /EDD models. Designing and managing the execution of insights and analytics reporting based on the bank's AML and KYC/EDD business specifications. Writes clear and detailed business requirements for development.
- Minimum of 5 years experience in a Compliance role required.
- Minimum of 3 years experience in a BSA role required.
- Minimum of 2 years experience with Compliance Risk Assessment testing and documentation.
- ACAMS Certified or equivalent preferred
- Previous Management experience preferred.
- Proficient with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
- Bachelor's degree with designation in business or finance or equivalent experience preferred.
- Ability to perform functional duties and related positions with minimal supervision.
- Ability to interact effectively with all levels of Bank personnel and customers.
- Excellent verbal and written communication skills; excellent interpersonal and customer service skills.
- Knowledge of regulatory requirements with specific emphasis on BSA, USA Patriot Act and OFAC, and general bank policies and procedures.
- Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates issues appropriately.
- Ability to handle problem situations with colleagues and clients effectively.
- Ability to supervise and coach staff.
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
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