Manager - Cyber Strategy & Transformation - ServiceNow

Cybersecurity Manager

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 05/29/26.

Work You'll Do:

You will help complex organizations more confidently pursue their growth, innovation and performance agendas through proactive management of the associated business and cyber risks. As a Manager, you'll provide consulting and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk.

Key Responsibilities:

• Design and architect ServiceNow security solutions focusing on Security Operations, Integrated Risk Management, and Vulnerability Response
• Collaborate with sales teams to develop practical ServiceNow security solutions
• Collaborate with clients to gather requirements and translate business needs into technical solutions
• Support pre-sales activities and solution demonstrations
• Create technical documentation including solution designs, architecture diagrams, and implementation guides
• Work closely with development teams to ensure proper implementation of designed solutions
• Provide technical guidance and support during implementation phases
• Ensure solutions align with ServiceNow best practices and platform capabilities
• Participate in client presentations and technical discussions

The Team:

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience with ServiceNow platform
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• At least one ServiceNow Implementation Specialist certification in Security Operations, Risk Management, or Vulnerability Response
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available.

Preferred Qualifications:

• ServiceNow Certified Technical Architect (CTA)
• Experience with ServiceNow Security Operations or Governance, Risk, and Compliance modules
• Experience with security operations, incident response, or vulnerability management
• Knowledge of cybersecurity frameworks (NIST, ISO 27001, etc.)
• Experience with integration technologies and API development
• Strong understanding of ITSM processes and frameworks
• Strong presentation and communication skills
• Project management experience