Manager, Corporate Cafe & Restaurant Excellence

Corporate Caf Leader

The Corporate Caf Leader will lead a team of Food Service Professionals responsible for running the caf located in the Denny's Corporate Support Center ("The Den"). This team will serve fellow Support Center coworkers during office hours, both in a caf setting and in an internal catering program within the Support Center.

Areas of responsibility include proper execution of caf operations, managing ordering and production of food, creating and planning weekly specials, providing guests and coworkers with a great dining experience and upholding service and quality standards. The Manager has total accountability for the success of the cafe. The Manager must have a strong commitment to guest satisfaction and exhibits Denny's Guiding Principles when interacting with others.

Hours of Operation: Tuesday, Wednesday and Thursday, 7:30 AM 3:00 PM

Typical Work Days: Monday-Friday

(work outside of these days/hours may be required sparingly for special events)

Key Responsibilities:

• Creates food prep and station assignments for team of Food Service Professionals, overseeing their activities and execution of standards
• Assists in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired results
• Develops and coaches team members on brand standards, corporate policies and procedures, and other guest focused programs/activities to meet or exceed guest service standards
• Build Great Teams: innovate to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards
• Addresses employee relations issues, deviations from brand standards, and other guest issues to the attention of the GM; recommends corrections; and participates in resolution as required
• Develop hourly team members through corporate training programs, individual development plans, and system assignments
• Promotes and manages food safety, cleanliness and maintenance of kitchen and dining areas (where applicable)
• Works to create and maintain an enjoyable and respectful environment for our guests and team members
• Maintains compliance with all employment policies and brand standards, to include all state, local and federal regulations
• Follows management cash handling, inventory and other operational procedures as outlined in brand standards
• Orders food, paper and cleaning supplies in accordance with par level guidelines
• Executes catering program, including accepting orders through internal system, delegating execution amongst team, and collecting payment
• Assists Restaurant Excellence team in testing and evaluating new products, procedures and equipment
• Collaborates with Product Development team to identify opportunities to test new product innovation in The Den
• Completes all other tasks and duties as assigned

Education & Experience Requirements:

• Minimum of two years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred
• Food Safety Supervisor certification required or obtained within 30 days
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization both orally and in writing, using the English language
• Possesses basic math skill (add, subtract, multiply, divide)
• Places a value on diversity and shows respect for others
• Proven ability to problem solve and handle high stress situations
• Interprets financial statements and understands contributing factors
• Identifies and anticipates opportunities for improvement and implements corrective action step
• Licensed to operate an automobile without hours of operations restrictions
• Has reliable transportation suitable for use in the event that errands outside of the office are needed

Required Knowledge & Skills:

• Must be able to lift a tray weighing up to twenty-five pounds
• Must be able to lift and carry supplies and equipment weighing up to fifty pounds; place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
• Must be able to bend, stoop, reach, grasp and lift up to 40 lbs.
• Must be able to hear well in a loud environment to respond to employee and guest needs
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
• Must be able to operate point-of-sale system and differentiate between monetary denominations
• Must be able to work with all Denny's Corporate Caf menu products
• Must be able to work with potentially hazardous chemicals
• Must have sufficient mobility to move and operate in confined work area
• Must be able to work inside and outside the restaurant
• Must be able to observe staff and all aspects of restaurant operations

The typical pay range for this role is: Minimum:$21.80 - Maximum:$29.92

Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.

Denny's, Inc. is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.

Denny's, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at 888-897-7781 or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.