JobsUSAManager, Compliance Investigations
Company : Walgreens
Location : Deerfield, IL, 60015
Posted Date : 15 September 2025
Job Details
Manager, Compliance Investigations
Job Summary: Conducts and manages internal investigations under direction of Director, Internal Investigations. Collaborates with cross-functional partners including Asset Protection, Employee Relations, Privacy, Legal and Audit relating to investigation handling and reporting. Creates relevant tracking reports regarding case status and assists in management of case management system. Provides management support of program elements including governance, policies, monitoring, training and reporting.
Job Responsibilities:
- Manages and conducts investigations under the direction of Director, Internal Investigations.
- Drafts investigation case summaries and works with Legal counsel as appropriate.
- Identifies opportunities to improve and streamline reporting of investigations.
- Assists in development of standards and/or charters for WBA or divisional disciplinary review committees.
- Designs KPIs and reports for management and BOD to highlight investigation trends.
- Effectively maintains collaborative working relationships to achieve increased satisfaction with, and participation in, the compliance program.
- Develops and coordinates training relating to investigation processes; may create job aides or other tools as needed.
- Coordinates with Training team and International and RPU Compliance leads to address systemic or process improvements identified during the course of investigations.
- Coordinates with Data Analytics/Monitoring team to design periodic monitoring and review of investigation data.
- Maintains up to date compliance expertise, skills and competency regarding evolving laws, regulations, guidance and directives impacting Walgreens product offerings.
About Walgreens
Founded in 1901, Walgreens has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members, and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy, and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More company information is available at www.walgreensbootsalliance.com.
External Basic Qualifications:
- Bachelor's degree and at least 2 years of experience in a legal, consulting, audit regulatory, research or compliance role.
- Experience conducting research.
- Experience conducting investigations and the investigation process.
- Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community, and with vendors.
- Knowledge of health care compliance regulations.
- Experience working both independently and within a team environment.
- Experience evaluating information to determine compliance with standards, laws, and regulations.
- Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience with case management or other tracking systems.
- At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications:
- Healthcare Privacy
- At least 5 years of experience in a legal, consulting, audit regulatory, research or compliance role.
- Knowledge of the principles of health information management
- Experience in a hospital, healthcare, and/or compliance setting.
- Juris Doctorate
We will consider employment of qualified applicants with arrest and conviction records.
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