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Maintenance/Housekeeping Associate - Full Time - Mayfaire

Belk, Inc. & Belk eCommerce LLC

Company : Belk, Inc. & Belk eCommerce LLC

Location : Wilmington, NC, 28401

Posted Date : 15 September 2025

Job Type : Full Time

Category : Installation & Maintenance

Occupation : Maintenance

Job Details

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This role performs daily cleaning activities, maintenance tasks, and supply replenishment. The Maintenance and Housekeeping Associate has high standards for hygiene and an attention for detail. This is an hourly position.
What you will do

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
  • Clean restrooms and associate breakroom thoroughly, sanitizing all surfaces and breakroom appliances and restocking essential items.
  • Replenish supplies at registers, including bags, boxes, and tissue paper and remove unnecessary items. Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by store team.
  • Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving promptly.
  • Replace interior and exterior lights, maintaining a well-lit store environment.
  • Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.
Skills and Abilities
  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to use data and guidance to support timely and effective decisions.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Benefits we offer
  • Medical, Dental, and Vision
  • 401K with Matching Contribution
  • Generous PTO
  • Merchandise Discounts
  • Paid Maternity and Paternal Leave
  • Growth and Professional Development Opportunities
  • Employee Assistance Programs
  • Education and Tuition Reimbursement Programs
*Benefit eligibility dependent on role and/or full-time/part-time status Your career. Your runway.
At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Accessibility Guidelines
Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We're constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines.
If you can't access information on belkcareers.com due to a disability, please email Please provide the location of the inaccessible information and the format you wish to have the information presented, and we'll be happy to send it to you, either via your email address or a separate mailing address you provide.
If you prefer, you may contact one of our friendly Shared Services representatives at to help you with the application process.
We are an Equal Opportunity Employer
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

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