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Mailroom Supervisor

Ascension

Company : Ascension

Location : Troy, MI, 48083

Posted Date : 28 October 2025

Job Type : Full Time

Category : Management

Occupation : Supervisor

Job Details

Job Title

Department: ACO Operations Schedule: Full-time, 8 hour day shift, Monday - Friday, On-site Facility: Automated Benefits Services (ABS) Location: 800 Tower Drive, Troy, Michigan 48098-2843 Salary: $24.27 - $32.84 (per hour)

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

As the Mailroom Supervisor, you'll supervise the activities and staffing of the mail distribution center.

  • Develop and maintain mail room procedures for efficient and cost-effective service.
  • Determine, coordinate and supervise daily staffing assignments and staffing levels.
  • Provide leadership, orientation, training, coaching, and mentoring to staff.
  • Assist with performance evaluations and disciplinary actions.
  • Prepare reports for leadership.
  • Establish inventory policies and maintain levels of all printed materials within established guidelines and budget.
  • Collect outgoing mail/packages, affix proper postage and prepare for receipt by postal agent.
  • Arrange for pick-ups of all overnight/express mail by delivery agents.
  • Sort incoming mail/parcels and distribute to proper recipients.
  • Track and record volume of mail for reporting purposes.
  • Update equipment, processes and services to meet the needs of the business.
  • Very proficient with Microsoft Suite and Google applications.

Requirements

Education:

  • High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.

Additional Preferences

Additional Preferences:

  • 3-5 years of leadership experience in a supervisor role, preferred.
  • 3-5 years mailroom operations experience, preferred.
  • Strong understanding of basic mail room equipment, working with post office, management of of papers, faxes and checks, a must have.
  • Intermediate knowledge of Microsoft Excel & Google sheets, a must have.

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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