Mail and Fulfillment Specialist

This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, 54401. 

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding. 

In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth. 

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career. 

Mail and Fulfillment Specialist handle pre-adjudication claims and correspondence. This team prints and assembles requests for proposals (RFPs) following a same day turnaround. This team also prepares documents for groups that require special handling of processing and payments made to customers and providers.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am – 4:00pm CST. It may be necessary, given the business need, to work occasional overtime. 

Primary Responsibilities:

• Preparation of outgoing mail, to include manual collation and assembly.
• Fulfillment and postage of outgoing mail using tabletop mail/bindery processing equipment.
• Utilization of various systems to complete parcel shipments, employing best ship practices to control shipping expenses.
• Quality review of output for accuracy, reconciliation, and adherence to postal regulations.
• Meet performance standards relating to productivity, quality and accuracy.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma/GED OR equivalent work experience
• Must be 18 years of age OR older
• Experience using Microsoft Word (create, copy, edit, send, and save documents)
• Experience working on a PC (opening applications, navigating through a Windows environment)
• Ability to work full time at 115 W Wausau Ave, Wausau, 54401.
• Ability to work 7:30 am - 4:00 pm - some overtime required (seasonal peaks in 4th quarter)

Preferred Qualifications:

• Experience using Microsoft Excel to create and update basic spreadsheets (sort, filter and insert rows and columns)
• Experience working in an office environment
• Experience with bindery processing equipment

Physical and Work Environment:

• Ability to sit for extended periods and perform repetitive movements
• Ability to lift 25 lbs. as needed

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $16.00 - $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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