Mac OS Desktop Engineer

Company : Diverse Lynx

Location : Downers Grove, IL, 60515

Posted Date : 1 November 2025

Job Details

Overview:

Client is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment.
This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st.
The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance.

Responsibilities:

Provide Tier 2/3 support for macOS devices, escalating when necessary.
Administer macOS devices using Microsoft Intune, including:
- Configuration profiles
- Compliance policies
- Application deployment
- Custom scripting (Bash, PowerShell)
Develop and implement macOS onboarding workflows using Business Manager and Automated Device Enrollment (ADE).
Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support.
Create and maintain technical documentation for macOS support, deployment, and configuration.
Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team.

Qualifications:

3+ years of experience supporting macOS in an enterprise environment.
Hands-on experience managing macOS devices with Microsoft Intune.
Proficiency in Bash and PowerShell scripting for macOS automation.
Familiarity with Business Manager and MDM enrollment workflows.
Strong understanding of macOS system architecture, security, and user management.
Excellent troubleshooting and communication skills.

Nice to Haves:

Experience with Azure AD and conditional access policies.
Familiarity with enterprise software deployment and patching strategies.
Ability to create user-facing and internal documentation.
Recommended Certifications:
- Apple Certified Support Professional (ACSP)
- Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.