IT Service Desk Technician Intern (Summer 2026)

IT Service Desk Technician Intern (Summer 2026)

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

Hatch is currently seeking students local to the Houston area for an IT Service Desk Intern for our Houston, TX office.

Responsibilities:

• Provide IT Support to Hatch Employees including
• Hardware Support for Desktop PC's
• Software Support for Desktop PC's
• Rebuilding and Reconfiguration of PC's
• Application Support for MS Office Suite
• Operate Help Desk and provide over the phone support

Qualifications:

• Recently completed or currently pursuing an Associates of Science Degree in Computer Technology, Information Technology, Computer Science, or other related disciplines
• Demonstrated ability to troubleshoot and repair all forms of PC related problems
• Well-developed communication both written and oral skills
• Ability to function well in a team environment
• Strong customer focus
• Willingness to learn and undertake formal qualifications
• Good people/negotiation skills
• Any Microsoft Certification
• A+ Certification
• Any previous experience with Computer Support or Administration
• Customer related skills experience

All applicants must submit a copy of their transcript (official or unofficial) with their application.

Why join us? Work with great people to make a difference. Collaborate on exciting projects to develop innovative solutions. Top employer.

What we offer you? Flexible work environment. Long term career development. Think globally, work locally.

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.