Integration Support Developer IV

Integration Specialist

Responsible for supporting and maintaining integration solutions across various platforms, ensuring data flows smoothly between systems and resolving issues that impact business operations.

Essential Functions:

• Monitor and support daily integration processes and data flows across enterprise systems. Troubleshoot and resolve integration errors, failures, and performance issues in a timely manner.
• Support end-users with root cause and corrective action, provide Level 2 support: log review, queue monitoring, start/stop business processes and reboot nodes and environments) and ability to assist and handle a 24x7 Level 2 support on-call rotation including weekends. Observe and report conflicting business practices across multiple platforms and verticals including dashboard analytics and analysis.
• Collaborate with development teams, business analysts, and vendors to identify root causes and implement fixes.
• Maintain and update integration documentation, including support procedures and system configurations.
• Assist in deploying integration updates and patches, ensuring minimal disruption to business operations

Additional Responsibilities:

• Provides direction, guidance and definition of enterprise's architecture to effectively support the corporate business strategy
• Coach and mentor others in technical and functional knowledge and skills needed to achieve customer requirements
• Provide project status to stakeholders and leadership including internal and external executives
• Provide advanced multi-disciplinary knowledge, skills and experience in technical architecture, design and development

Skills and Abilities:

• Strong verbal and written communication skills, Required
• Understands integration points and interfaces, Required
• Applies leading edge knowledge to drive strategic direction and implementation of Integration solutions, Preferred

Qualifications:

• Bachelor's Degree in Computer Science, Information Systems, Information Technology, Engineering or very closely related field or equivalent formal training and work experience, Required
• Master's Degree in Computer related field. If applicable, will require 2 years less of experience from below., Preferred
• 4 years or more in Work experience Information Technology or closely related field, Required
• 4 years or more in Work experience with integration platforms For example: B2BI, Dell Boomi, Azure Logic Apps, or similar, Preferred
• 4 years or more in Experience with monitoring tools and log analysis (e.g., Data Dog, AppDynamics, Azure Monitor)., Preferred
• 4 years or more in Experience using analytical skills, tools and techniques to investigate information, to draw conclusions and recommend solutions., Preferred
• 4 years or more in Proven experience problem-solving skills, along with the ability to conceptualize, design, code, and implement complex projects., Preferred
• 4 years or more in Programming experience: SQL, Webservices, XPATH, XSLT, Unix Shell script, Java, Preferred
• 4 years or more in Database management experience, Oracle and/or SQL Server, Preferred
• 3 years or more in Understanding of RESTful and SOAP APIs, JSON, XML, and data mapping concepts, Preferred
• 3 years or more in Application expertise: XML Spy, Microsoft Visio, NotePad++, SQL Developer, Microsoft Project, Excel & Word, PuTTY, CLEO/Harmony (job scheduling & monitoring), WinSCP or Filezilla, WebServices, EDW/Insights, FTP, sFTP, AS2, and MQ based communications, Preferred
• 3 years or more in Experience with industry standard change management methodology and associated tools. Experience with ServiceNow or similar application to track changes and incidents, Required
• 3 years or more in Good understanding of network and security considerations/solutions: Knowledge of F5 / Load Balancer, knowledge of data encryption/security concepts such as PGP, PKI, DLP and working knowledge of firewall and network., Preferred

Travel: No

Job Category: Integrations

Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Salaried

Minimum Pay Range: $90,000.00

Maximum Pay Range: $100,000.00

Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.