Inside Sales Rep I, Eye Care

Inside Sales Representative

AbbVie's Austin based Inside Sales is a professional team of inside sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives.

Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis to foster growth of an expanding customer base by creating positive customer interactions and lasting relationships.

Core responsibilities include:

• Ability to use inside sales techniques to ensure positive results to a highly targeted, assigned list of healthcare professionals.
• Ability to apply account management skills such as call planning, customer education, reporting and follow-up to maximize territory performance potential.
• Comfortable establishing a commanding and engaging phone presence with an ability to build rapport and engage in clinical/promotional conversations to maintain productive business relationships.
• Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
• Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.
• Maintain the required product expertise including competitive product knowledge.
• Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
• Successfully complete product training (self-study, testing, field work and classroom training or virtually) and meet training expectations.
• Demonstrate effectiveness working independently and in a team environment.
• Introduce, establish, grow relationships, and retain an expanding group of healthcare professionals from all levels including office staff, Medical Assistants, nurses, and doctors.
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

Qualifications

• Bachelor's degree or equivalent employment experience
• The ability to work independently, highly organized and superior communication skills
• Experience in an environment incentivized by established goals and metrics
• Experience in the healthcare industry involving interaction with physicians, office staff, etc. preferred

Desired knowledge

• Knowledge of medical device, pharmaceutical, or related field
• Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
• Knowledge of Salesforce preferred

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.