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Houseworker (HH)

UMass Memorial Health

Company : UMass Memorial Health

Location : Southbridge, MA, 01550

Posted Date : 10 October 2025

Job Details

Housekeeping Staff

Under the supervision of the Environmental Services Supervisor, responsible for cleaning of offices and/or department areas including trash removal, high dusting, damp wiping, spot cleaning, mopping, vacuuming, and bathroom cleaning. Assists in project work as assigned.

I. Major Responsibilities:

  • Cleans assigned rooms and areas to insure a clean, safe and attractive environment.
  • Cleans and burnishes floors to maintain an attractive appearance.
  • Assists with project work as assigned.
  • Completes assigned schedule of duties making efficient and effective use of work time.
  • Projects a positive service attitude while on duty, responding to requests promptly and professionally.
  • Interacts with others in a cooperative manner and seeks to work harmoniously with other employees and staff.
  • Knows and safely uses equipment and chemicals and uses established procedures safely.
  • Projects a professional image through good personal grooming, appearance, positive attitude and acceptable conduct.
  • Reports and is prepared to begin work at scheduled start times, with appropriate punching in and out, signing in and out.

II. Position Qualifications:

  • License/Certification/Education: Preferred: High school diploma or GED equivalent preferred.
  • Experience/Skills: Required: Previous environmental services experience preferred with ability to work independently with a minimum of direct supervision required.
  • Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  • Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

  • On-the-job time is spent in the following physical activities: Stand - 2/3, Walk - 2/3, Talk or hear - 1/3 to 2/3, Uses hands to finger, handle or feel - 2/3, Push/pull - 1/3 to 2/3, Stoop, kneel, crouch or crawl - 1/3 to 2/3, Reach with hands and arms - 1/3 to 2/3.
  • This job requires that weight be lifted or force be exerted: Up to 10 pounds - 1/3, Up to 25 pounds - 1/3, Up to 25 pounds - 1/3, Up to 25 pounds - 1/3, Up to 25 pounds - 1/3.
  • This job requires exposure to the following environmental conditions: Wet, humid conditions (non-weather) - Up to 1/3, Work near moving mechanical parts - 1/3 to 2/3, Fumes or airborne particles - 1/3 to 2/3, Toxic or caustic chemicals - 1/3 to 2/3, Outdoor weather conditions - Up to 1/3, Extreme cold (non-weather) - Up to 1/3, Extreme heat (non-weather) - Up to 1/3.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

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