Houseman

House Attendant

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Shores Resort and Spa can mean for you! The Shores Resort and Spa boasts 212 guest rooms, and 20,000 sq ft of event space.

Overview

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role

Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of resort/hotel cleanliness
Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. Pickup clean linen and refill the par stock of linen on each floor pantry.
Deliver towels, cribs, cots and other items to the guest rooms on requests.
Perform duties of room attendant when necessary.
Refill the par stock of guest amenities and supplies on each floor pantry.
Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
Always respond in a friendly, helpful manner to guests and other team members.

Qualifications

Must have at least (1) or more years of experience in a similar role, with a combination of previous Hospitality experience preferred.
Must possess basic computational ability.
This position requires considerable physical activity continuously throughout the shift. Lifting 30+ pounds frequently. Walking, bending, standing for long periods of time.
Must be able to work independently or in a team.
Ability to communicate effectively in the English language.
A second language is desirable.
Flexibility to work weekends, holidays and rotating days off.