Housekeeping Manager - Palmer House a Hilton Hotel

Housekeeping Manager

Come be a part of the exceptional housekeeping team at the Palmer House Hilton! Join us at this one-of-a-kind historical hotel with a legacy of 150 years of world-class service as Housekeeping Manager. You'll receive top-notch training to excel in your career and carry forward this tradition of excellence into the next century.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

The salary for this role is $63,000 and is based on applicable and specialized experience and location.

What are we looking for?

• 2+ years in a leadership role within front desk or housekeeping - Required
• Computer literacy - Required
• Flexible scheduling - AM, PM, weekends, holidays - Required
• Bilingual in Spanish or Mandarin - Preferred
• Union hotel experience - Preferred
• OnQ or Amadeus - Preferred

The Benefits

Hilton is proud to have an award-winning workplace culture ranking #1 best company to work for in the U.S. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical insurance coverage for you and your family
• Mental health resources
• Best-in-class paid time off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team member resource groups
• Recognition and rewards programs
• Complimentary team member lunch or dinner per shift