Housekeeping Manager - Conrad Indianapolis

Housekeeping Manager

Conrad Indianapolis is seeking a Housekeeping Manager to join the Housekeeping team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets. This includes The Capital Grille, Tastings - Wine Bar & Bistro, and in-room dining.

This role entails managing the daily operations of Housekeeping to support the hotel's commitment to exceptional guest service and financial success. The preferred candidate will possess a minimum of two years' supervisory or management experience in a hotel setting. Familiarity with Hilton systems and Luxury/Forbes standards is advantageous.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.