Healthcare Solutions Specialist - North Florida Region

Job Title

This position will be responsible for growing local healthcare business within the North Florida Region (Jacksonville, Tampa Bay, etc.) by developing relationships with current and perspective customers in Acute Care, Senior Living, and Long-Term Care sectors that traditionally require expertise around nutritional requirements, regulatory compliance, menu development, disaster planning, and Group Purchasing Organizations.

This role will execute targeted strategies driven from our National Account team (e.g., supporting a business review) and develop and execute regional Healthcare strategies across independent and Food Service Managed business. Sales and customer goals will be accomplished through analysis of sales, suggesting programs, explaining the benefits of our Ingenium Valued Services to customers and conducting customer business reviews, working with Healthcare Marketing, Merchandising and Sales Departments, Brokers, Vendors, professional associations, Culinary Specialists, and participating in sales and marketing activities. Specialists will prioritize time, targets, and team selling efforts (GSC and Regional) based on market insights and data analytics in coordination with the business development team.

Primary responsibilities include:

• Supporting and executing targeted Healthcare sales strategies to gain market share and achieve region and individual annual business goals and support GSC Healthcare initiatives, delivering profitable sales growth and penetration across categories, specialty segments, and Sysco brand. Identify the needs of customers and prospects to assemble a product mix that delivers solutions and helps achieve business objectives.
• Developing and maintaining relationships with customers, chefs and sales team members to champion a team selling process. Tracking activities and results, collaborating on opportunities, and championing the team selling process through use of Salesforce (Sysco's CRM tool). Leveraging sampling in a solutions-oriented manner to close sales.
• Supporting execution of prioritized sales strategies through direct selling and engagement of customers and prospects at Sysco events (e.g. Healthcare Seminars w/ req CEU accreditation submission responsibilities) and regional industry professional events (e.g. tradeshows and meetings, ANFP, AHF chapters, AHCA, SDA, etc.)
• Marketing and supporting Sysco Healthcare value added services. Maintaining a thorough understanding of Sysco value proposition to include the comprehensive set of Healthcare Ingenium Valued Services and providing local customer support as needed. On an as needed basis, providing nutritional system tools and referrals to consultant RDs to help customers meet federal and state requirements. Additionally, supporting customer's emergency preparations related to product procurement and providing product recommendations for emergency supplies.
• Acting as the single point of contact for Healthcare connecting the Regions to the Global Support Center (e.g., Healthcare Team and VPNAs/Sr.NAMs) and maintaining an understanding of all relevant Marketing Team and VPNA's/Sr. NAM's) and maintaining an understanding of all relevant third-party integrations (e.g., DSSI, CBORD). Conducting local customer business reviews providing recommendations on cost saving and efficiency opportunities. Providing local coordination for NCOB for new customer onboarding.
• Providing feedback to specialty companies and merchandising on product quality, product integrity, product mix, customer satisfaction, perceived value and competition

Education required:

• High School Diploma or GED

Education preferred:

• Bachelor's degree in a related field (Nutrition, hospitality management or healthcare administration) or equivalent educational level

Experience required:

• 3 years of related foodservice, distribution or supplier sales experience, and/or healthcare management experience

Licenses/Certification preferred:

• Registered Dietitian License, Certified Dietary Manager (CDM), or Dietetic Technician, Registered (DTR) strongly preferred

Technical skills and abilities:

• Proficiency in Healthcare knowledge, trends, industry regulations, and reimbursement programs (Medicare & Medicaid) required
• Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
• Ability to express information in terms of profit and loss, food cost and expense ratio
• Strong financial acumen and ability to properly plan and execute business plans
• Flexible; readily accepts change; open to new ideas
• Track record of success in the area of consultative selling, networking and negotiations
• Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
• Experience building trust with prospective customers and securing new business
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
• Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
• Proactive and self-directed, with the ability to structure a weekly schedule to be successful
• Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing)
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms

Physical demands:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel requirements:

• Minimum 50% of time is travel

Work environment:

• Combined remote and field office setting environment

Benefits information:

For information on Sysco's benefits, please visit https://SyscoBenefits.com

Overview:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative action statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.