Group Director, Strategic Partnerships and Governa...

Group Director, Strategic Partnerships and Governance EBS International Operations

Join Walmart as Group Director, Strategic Partnerships and Governance EBS International Operations in our Global EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

Walmart's Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.

This role oversees EBS Centers that support Walmart's operations outside of the Americas. These centers are staffed by Walmart associates and use third-party service providers where it makes business sense. These centers provide business critical back-office support functions to Walmart's operations in these markets including AP, AR, R2R, Reporting and HR. The role will drive operational excellence and transformation of services in markets to drive EDLC and EDLP. The role will co-ordinate with other EBS Departments to drive transformation, best practice, and global consistency.

This role will set strategy for EBS in these markets and work with Executive Leadership in markets to deliver services. This role is tightly connected to the markets supported by understanding new lines of and changes in business to ensure services can be provided with high levels of quality with the lowest cost to Walmart. The role will oversee a global team of approximately 850 associates (including third-party service providers) across multiple countries.

The role will also own the Walmart's relationship with core EBS service providers.

Lead a High-Performing Organization: Attract and develop top talent. Provide guidance, mentorship, and career growth opportunities. Set high performance expectations.

Foster Culture: Create an engaging, collaborative, curious and innovative organizational culture.

Technical Leadership: Provide technical leadership and oversee system architecture decisions.

Operational Excellence: Build a culture of operational excellence, ensuring the availability, scalability, and performance of our systems. Enhance operational and engineering standards proactively.

Deliver Impactful Solutions: Own the delivery of software systems that significantly impact the lives of Walmart Associates.

Define Business Strategy: Collaborate and influence business and product teams to maximize long-term success.

Communicate Vision and Strategy: Effectively communicate vision and strategy to cross-functional teams, from senior leadership to partner teams and engineers.

Bachelors degree (MBA or CPA preferred) and 15+ years of finance and accounting experience in a related industry. 10+ years of experience managing and mentoring large global teams. Demonstrated history of building successful financial services delivery at scale. Demonstrated history of managing global strategic partnerships. Demonstrated history of implementing large-scale financial services transformation centered around GenAI. Strong problem-solving and data-driven decision-making skills. Ability to influence business and product teams with strong collaboration skills. Excellent verbal and written communication skills, adept at communicating with executive levels, peers, and subordinates. Demonstrated history of customer obsession and an agile mindset. Strong sense of ownership and urgency.