JobsUSAGeneral Manager
Company : Wonder
Location : Newton, MA, 02165
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : General Manager
Job Details
Overview
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Base pay range
$91,500.00/yr - $105,000.00/yr
About Us
Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience. At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.
About The Role
As the General Manager of a Wonder restaurant, you\'ll lead day-to-day operations, ensuring exceptional service and driving business growth. Your key responsibilities include managing operations to achieve results, prioritizing food safety and team member safety, and providing best-in-class customer service. With your people-centric leadership, you\'ll create an outstanding dining experience while contributing to the success of your restaurant.
Responsibilities
- Lead, engage, and motivate a team of hourly restaurant team members, as well as supporting management staff
- Recruit, onboard, and train top-tier talent for your restaurant
- Manage P&L to meet operational goals and adhere to the budget
- Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
- Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
- Address performance issues promptly and respectfully through coaching, counseling, and conflict resolution
- Drive restaurant sales and service efficiency by resolving operational obstacles
- Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
Manage Food Safety and Team Member Safety
- Prioritize team member safety through clear communication and leading by example
- Maintain consistent adherence to food safety and security standards
Provide Best in Class Customer Service
- Ensure all team members deliver excellent customer service
- Monitor team performance from the customer\'s perspective and acknowledge outstanding performance
- Schedule daily labor to meet business needs and deliver exceptional customer service
The experience you have
- Proven experience as a General Manager or in a similar leadership role within a high-volume QSR or full-service restaurant
- Demonstrated ability to effectively manage and develop teams of 15+ members, per shift
- Experience managing operations of a restaurant including food waste and cost, labor, and P&L reporting
- The ability to take in many variables to find the best solution to a problem
- Ability to lead and motivate a team in a fast-paced environment
- Attention to detail and a strong drive for efficiency and accuracy
- Demonstrates professionalism and adheres to policies and procedures
- Exhibits effective verbal and written communication skills
- Strong team player
Requirements
- Must be 21 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have open availability, including night and weekend availability
- Must have a current Food Handlers Certification
- This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
Role Details
- Salary Range: $91,500 per year - $105,000 per year
- Location: NEWTON, MA
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401(k) Retirement Plan
- Employer match for Health Savings Account (HSA)
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
- Food & Beverages
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