Game Center Refurbishment Sr. Administrator

Game Center Refurb Sr. Administrator

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

The Game Center Refurb Sr. Administrator plays a critical role in supporting the Game Center and inventory management of arcade equipment. This position ensures operational efficiency through accurate inventory control, vendor coordination, and technical support for internal teams and stores. The ideal candidate is detail-oriented, adaptable, and experienced in both technical troubleshooting and administrative processes.

Key Responsibilities

• Communicate effectively with internal teams and external vendors via phone, email, text, and images.
• Communicating issues with arcade equipment and coordinating with vendors to source manuals and parts.
• Maintain over $1,000,000 in refurb inventory: monitor on-hand levels, conduct weekly cycle counts, and restock to appropriate par levels.
• Utilize Workday for inventory management, including parts creation, purchase orders, requisitions, returns, and shipping/receiving.
• Manage the weekly refurbishment schedule: assign assets to technicians and painters, and ensure alignment with corporate installation timelines.
• Provide technicians with pull sheets and maintain a comprehensive asset tag/MAC address database.
• Review completed pull sheets to minimize inventory discrepancies.
• Report findings to the accounting team and work with Support Center to correct and mitigate issues.
• Understand internal billing and process flow to account for movement of parts.
• Record and allocate new game parts to appropriate enhancements or projects.
• Support new store openings and game enhancements with warranty and damage part resolution.
• Code and process invoices for the Refurb Center.
• Maintain and report on the Used Parts store weekly.
• Assist stores with sourcing discontinued or hard-to-find products.
• Adapt to changing priorities and perform under tight deadlines.
• Collaborate with cross-functional teams and support management with additional tasks as needed.

Qualifications

• Intermediate proficiency in Microsoft Excel and Word.
• Familiarity with arcade equipment and industry-specific troubleshooting. 5+ years' experience preferred.
• Experience with inventory systems (Workday preferred).
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Flexible and responsive to shifting priorities.
• Experience with multi-national and multi-unit support is preferred.

CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza and Chuck's Arcade brands.

Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play. As the place Where a Kid Can Be a Kid, the brand is committed to safety through programs like Kid Check and community support, having donated more than $24 million to schools and nonprofits. In 2025, Chuck E. Cheese received the "Best in STEM" award and was named one of America's Greatest Workplaces, highlighting its industry leadership both in innovation and employee well-being.

Peter Piper Pizza offers a neighborhood pizzeria experience with quality food, engaging entertainment, and lifelong memories because fun isn't added on"The Fun is Baked In"! Through amusement and connection, families and communities are brought together every day. Both Chuck E. Cheese and Peter Piper Pizza champion play through different attractions to support physical wellness and strengthen motor skills in kids.

CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. The company proudly fosters a culture of diversity and celebrates fun and play to unite every family. Learn more at chuckecheese.com and peterpiperpizza.com.

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.