Front of House Team Leader

Front of House Team Leader

Chick-fil-A - Team Leaders

Are you passionate about serving customers and co-workers alike in a loving and enthusiastic environment? Do you thrive in a fast-paced setting while maintaining both top hospitality and food quality standards?

Join Chick-fil-A as a Team Leader and become the caregiver of our business! As a highly skilled and professional Team Leader, you will work in the restaurant leading shifts, supporting the crew, working stations, coordinating breaks, accounting for cash, and modeling both food and service to Chick-fil-A's legendary standards. Be a caring part of a dynamic team that values hustle, intentionality, and excellence every day.

Position Type:

• Full-time and Part-time opportunities available
• Flexible scheduling for day and/or night shifts
• Shifts Available: Opening: 5:30 AM - 3:00 PM and Closing: 2:00 PM - 11 PM

Availability:

• Must be available to Open or Close at least 4 times a week
• Must have Saturday PM Availability (each Team Leader rotates working Saturday nights)

Front of House Team Leader Requirements:

• Must be 18 years or older.
• At least one-year experience in a leadership role
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Ability to maintain an even and professional composure

Front of House Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count cash drawers and finalize day
• Coordinate breaks during your shift
• Excellent communication skills, both written and spoken

Rewards:

• Fun work environment with the opportunity to positively influence others
• Flexible scheduling and closed on Sundays
• Learning and development from experienced leaders
• Intentional growth opportunities and scholarship programs
• Competitive pay and access to medical care benefits
• Opportunity for monthly bonus

Benefits:

• Flexible schedule
• Sundays off
• Scholarship opportunities $1,000-$25,000
• Employee food discount while working
• 401(k) contribution for eligible team members
• PTO for eligible team members
• 100% Free Virtual Healthcare for team members and their household

Apply now and be part of a fun and loving team at Chick-fil-A! Your journey to a career at Chick-fil-A starts here!

Location: Smithfield, NC 1300 N. Brightleaf Blvd.

Working at a Chick-fil-A restaurant is more than a job it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.