Founder's Associate

Founder's Associate

At Gopuff, we're not just delivering convenience, we're redefining how the world shops. Since pioneering instant needs in 2013, we've empowered millions of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. This transformation is driven by a relentless obsession with the customer experience, operational excellence, and a deep belief in the power of people.

We're now looking for an exceptional Founder's Associate to work directly with our Founder's team. This is not your average role, it's a launchpad. A rare opportunity to gain unmatched exposure to high-stakes decisions, drive 0-to-1 innovation, and solve pressing and ambiguous challenges. If you're resourceful, analytical, curious, and driven to build things from scratch, you'll thrive.

Are you ready to roll up your sleeves and help shape the future of commerce? Let's go.

You will:

• Work directly with the co-founder on top-priority business challenges and opportunities.
• Own and deliver 0-to-1 initiatives from concept to execution across strategy, operations, product, and commercial functions.
• Design and optimise internal processes that improve efficiency, scalability, and cross-functional outcomes.
• Ideate and launch new verticals and products, collaborating with teams across the org to bring ideas to life.
• Dive into strategic and commercial problem-solving to uncover new growth opportunities.
• Analyse large and complex datasets to drive decision-making.
• Identify inefficiencies in cost, customer experience, and team workflows, and propose bold, data-backed solutions.
• Wear many hats, shift gears quickly, and thrive in ambiguity.

You have:

• A highly analytical mindset with strong problem-solving skills.
• Exceptional ownership and bias for action, this role requires autonomy and grit.
• Intellectual curiosity and the ability to learn fast in unfamiliar environments.
• Excellent communication and stakeholder management skills.
• Humility and a team-first mentality.
• Proven ability to work in fast-paced, high-stakes environments.
• A track record of building or significantly improving something from the ground up.
• Experience working across disciplines, whether that's in startups, consulting, strategy, operations, or product.
• SQL, Excel/Sheets modelling, or other quantitative skills is a bonus!

This role is for you if you are:

• A generalist by nature, not bound by job titles or rigid functions.
• Energised by ownership, speed, and solving hard problems.
• Willing to take risks, ask the hard questions, and challenge the status quo.
• Excited to work directly with founders and make your mark on the business.

Benefits:

• Company RSU's (Restricted Stock Units)
• Gopuff employee rewards (including some great brand partnership deals)
• Career growth opportunities
• Annual performance appraisal and bonus

Company Summary & EEOC Statement: At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.