Food Safety & Quality Assurance (FSQA) Manager

Supplier Food Safety And Quality Assurance Program Support

This position is responsible for supporting the Supplier Food Safety and Quality Assurance (FSQA) programs within their respective regions in accordance with established Company policies. Supporting the FSQA programs includes monitoring third party food safety audits, conducting supplier audits and conducting product reviews and sampling. This position will create and update specifications and commercialize any new/existing products within their category. Ensures food safety and quality standards are maintained according to regulatory requirements and serves as liaison between Operations, Product Development, Category Management and their respective products. Collaborates with suppliers to achieve maximum results in control of food safety and quality within their categories.

Total Rewards:

• Competitive Weekly Pay
• Bonus Program with 250% Upside Potential
• Performance for Pay Program Eligibility to Receive a Pay Increase Once a Year, Based on Performance
• Opportunities for Career Development and Growth
• Healthcare and Life Insurance Benefits
• Paid Time Off - 5 Weeks on Day 1
• Flex Weeks - Remote Work Arrangement
• Paid Corporate Holidays
• 401(k) Savings Plan with a Competitive Company Match
• Paid Parental Leave Subject to Eligibility Requirements
• Short-Term Disability
• Long-Term Disability
• Scholarship Program - You and Your Dependents are Eligible!
• Whataburger Family Foundation (Hardship Grant Assistance)
• Discounted Meals For You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and Recognition For All You Do
• Retirement Celebration Program

Responsibilities:

• Conducts reviews of regulatory inspection reports for suppliers. Advises and reviews corrective action plans to address non-compliance and improve food safety practices.
• Oversees FSQA calibrations, providing timely and constructive feedback on deviations from regulatory and company standards to stakeholders.
• Collaborates with Supplier teams to ensure adherence to health regulations, good food handling practices and suggested methods.
• Drives the implementation of enhanced sanitation standards throughout assigned categories. Promotes best practices in food safety across the company.
• Maintains accurate and detailed FSQA records.
• Contributes to the design, development, implementation and execution of Supplier Food Safety programs.
• Collaborates with Risk Management and Operations in addressing claims of illness related to food safety.
• Acts as a liaison with regulatory authorities for inspection questions and responses.
• Maintains knowledge of and compliance with local, state, and federal regulations by liaising with regulatory and industry officials. Provides input on proposed rules as needed.
• Assumes additional responsibilities as assigned.

Education:

• Bachelor's degree in Food Science, Food Safety or related field or any equivalent combination of education and experience required

Experience:

• Experience in contributing to the management of projects is preferred
• 5+ years' experience preferably in manufacturing and/or restaurant industry

Knowledge, Skills & Abilities:

• Proficiency in MS Office Word, Excel, Outlook, Power Point (as applicable)
• Proficiency in Workday (as applicable)
• Ability to communicate, influence, and negotiate decisions while motivating assigned staff
• Ability to work in a team environment
• Technical knowledge of food safety, Food and Drug Administration (FDA) Retail Food Code, Hazard Analysis and Critical Control Points (HACCP), quality systems, Good Manufacturing Practice (GMP), and regulatory requirements regarding products and restaurants

Professional Certification:

• Certified Professional - Food Safety (CP-FS) or Registered Sanitarian/Registered Environmental Health Specialist (REHS)
• Certified in HACCP, PCQI, GFSI, BRC, SQF or other food safety/QA audit certifications preferred

Working Conditions/Travel Requirements:

• Expected to work the necessary time to satisfactorily fulfill job responsibilities
• Must be able to report to work timely and as required by operational/business needs
• Must be able to work a full-time schedule and work outside of normal business hours when necessary
• Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations

300 Concord Plaza Dr San Antonio TX 78216-6903