Flex Tech-AutoNation USA Plano

Flex Automotive Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?

The Flex Automotive Technician is a hybrid role that supports both in-shop repair operations and mobile service delivery. This position is ideal for a technician who thrives in a dynamic work environmentwhether performing repairs inside the service center or traveling to customer locations. The Flex-Tech plays a critical role in delivering safe, reliable, and timely repairs while representing AutoNation's commitment to quality service and customer satisfaction.

Repair & Maintenance

• Perform vehicle repairs and maintenance as outlined on repair orders with efficiency and accuracy, following dealership and manufacturer standards.
• Diagnose and assess vehicles in both shop and field settings to determine appropriate repair solutions.
• Complete multi-point inspections to recommend repairs ensuring safety and reliability.
• Provide labor and time estimates for additional repairs, and document all work performed.

Mobile Service Execution

• Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools.
• Maintain a clean, organized, and fully stocked mobile service van, ensuring readiness for all scheduled and unscheduled jobs.
• Assess job scope on-site and determine whether work should be completed on location or sublet to a partner facility.

Customer Experience & Communication

• Communicate clearly with customers, service advisors, and parts departments regarding job status, diagnostics, and service timelines.
• Deliver exceptional customer service while representing AutoNation in mobile and in-shop settings.
• Promote trust and confidence by ensuring all vehicles are safe and repairs are completed to the highest standards.

Team Collaboration & Compliance

• Collaborate with shop technicians, dispatch, and service support teams to ensure efficient workflows.
• Follow all safety protocols and DOT/FMCSA regulations during mobile operations.
• Maintain knowledge of technical bulletins, factory updates, and complete manufacturer training as required.

Qualifications

• High school diploma or equivalent required.
• 2+ years of recent professional automotive repair experience.
• ASE certifications and/or technical school education preferred.
• Strong diagnostic and mechanical repair skills.
• Valid in-state driver's license with a clean driving record.
• Ability to lift up to 50 pounds and remain in a stationary position for extended periods.
• Strong attention to detail, organization, and customer service mindset.
• English proficiency required; Spanish is a plus.
• Must meet all DOT/FMCSA requirements, including passing a physical and medical certification.

Additional responsibilities: Perform other duties and tasks as assigned by the Service Operations and Parts Manager

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.