FLEX Senior Program Specialist, Luxury Brand Talent

Ritz-Carlton Collateral Management

This is a temporary position. Marriott International is seeking a highly organized and detail-oriented professional to manage the updating of Ritz-Carlton collateral to reflect language changes and refinements to key cultural materials. This position requires strong project management skills, collaboration with internal stakeholders, and the ability to effectively communicate key updates and milestones with minimal oversight.

This is a temporary position, expected to conclude at the end of December 2025 and will work 30-40/hours week.

Key Responsibilities

• Content Management and Tracking: Conduct a full inventory of brand and learning materials to identify pieces for updating. Maintain tracking across pieces to ensure easy understanding of what has been updated, where certain pieces are in that process and what still needs to be completed to ensure everything is completed accurately and on time.
• Strategic Communications: Work with the Brand team to communicate project updates clearly and effectively, drafting professional, polished and error-free written communications with minimal supervision.
• Stakeholder Collaboration: Partner with internal experts across L&D, Brand Talent and Brand Management to ensure appropriate materials are being updated correctly. Proactively identify any questions or pieces where additional discussion or more extensive review and revision might be required. Schedule and manage regular updates to ensure those decisions are discussed and made in a timely manner.
• Review & Quality Control: Ensure all pieces of content are updated thoroughly and appropriately.
• Vendor Management: Manage vendor completing translations of numerous pieces of content into multiple languages, ensuring appropriate communications with translation vendor and clear stakeholder communications regarding timelines and deadlines.
• Hotel Story Content Review and Approval: Review submissions to the brand's story capture site, and after initial training be able to approve or deny stories based on brand-defined criteria. Communicate decisions with hotels as needed.

Key Qualifications & Experience

• 2 years of experience in project management, communications, HR, learning, or a related field is preferred, along with experience in a corporate environment.
• Exceptional attention to detail, ensuring accuracy and quality in content updates.
• Strong proofreading and editing skills.
• Project management skills with the ability to juggle deadlines and priorities.
• Resourceful, self-starter with ability to work independently and navigate Marriott's internal systems, learning platform and translation vendor management system.
• Proficient in Microsoft Office for data tracking and document updates.

The pay range for this position is $22.01 to $38.65 per hour.

Washington applicants only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 4 holidays annually.

FLEX opportunities offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, June 19, 2025.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.