FLEX Manager, PMS - FSPMS

Flex Manager, PMS-FSPMS

This is a temporary position. The FLEX Manager, PMS-FSPMS will provide operational input and PMS subject matter expertise to support FSPMS, and possibly FOSSE, LightSpeed, and Opera property management systems. This role also plays an active role in supporting the future PMS strategy including providing input into design, testing, training, deployment, and support.

The core focus areas for this role are:

• Support the Full-Service PMS (FSPMS) product by providing subject matter expertise.
• Support FSPMS related change management materials.
• Collect and participate in prioritization of automation ideas.
• Support FSPMS sustainment efforts.
• Support Digital Technology Transformation efforts.

Candidate Profile

Education and Experience

Required

• 4-year bachelor's degree from an accredited university in Business Administration, hospitality or other related field: OR a combination of education and experience from which comparable knowledge can be gained
• 3+ years of hotel experience or other relevant experiences using FSPMS
• Experience creating tools in Secure CRT and/or Excel

Preferred

• Management experience in Rooms Operations at a full-service Marriott property
• Familiarity with other Property Management Systems, such as FOSSE, LightSpeed, Opera, and related systems such as MARSHA, CI/TY, etc.
• Strong oral and written communication skills; able to collaborate effectively with others in a cross-functional team

Core Work Activities

• Provide subject matter expertise on FSPMS to support business initiatives and stakeholders.
• Support sustainment efforts that impact FSPMS.
• Support existing hotels and support teams with processes and business-related questions.
• Create and manage standard processes to support new tasks and organization.
• Collect and prioritize FSPMS automation ideas.
• Cross collaboration with LightSpeed, Opera, and FOSSE property management systems.
• Support Digital Technology Transformation efforts.
• Work with Stakeholders of other disciplines to provide operational input and identify operational needs and enhancements.
• Work with Continent business leaders.
• Supports PMS impacting projects from the operational/business perspective.
• Supports development and maintenance of PMS knowledge, MGS pages and other documentation.
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Works with continent teams to draft communications regarding PMS impacts and enhancements.
• Partner with IT organization to provide operational input into support process and ensure process is in place to manage business requests from hotels.
• Generate and provide accurate and timely results in the form of reports, presentations, etc.

The pay range for this position is $35.48 to $59.81 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, June 18, 2025.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.