Financial CoordinatorOrlando, FL

AdventHealth Orlando Financial Coordinator

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida's major tertiary health care facility. Patients come from the Southeast, the Caribbean and even as far as South America for our proven expertise and compassionate health care.

With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance*
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Schedule: Full-Time

Shift: Monday - Friday 9:00am -5:00pm

Location: 601 E ROLLINS ST, Orlando, 32803

You will be responsible for:

• Demonstrates, through behavior, AdventHealth's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Prepares, processes, and follows cases (or application packets) for patients who request financial assistance on their hospital accounts. Works all pending information regarding financial assistance determination and seeks resolution within assigned time frames. Ensures proper written communication is completed for all patient accounts that are presented for Finance Committee review.
• Maintains knowledge of the Florida Medicaid and county government programs. Fully understands the Medicaid Share of Cost process and completes bill tracking for Medicaid Share of Cost as assigned. Reviews daily, weekly and monthly reports as assigned in a timely and productive manner to determine if intervention is needed.
• Serves as hospital liaison for specialized departments, service providers, physician offices, Government agencies, noninsured and under insured patients; as well as the hospital liaison for funds provided by special programs and foundations.
• Appropriately sets payment arrangements with our uninsured and/or under insured patients and physicians offices or their representative, scheduling payments due as required. Ensures Financial Statements are scanned, and patient accounts are adjusted accurately and timely, to contribute to state audits for DSH reimbursement. Reviews patient accounts proposed for transfer to a collection agency and makes recommendations to leadership regarding disposition of accounts.
• Understands and maintains current knowledge of various hospital contracts with service providers for specialty packages, foundations, programs and funds for noninsured and under insured patients. Conducts monthly and quarterly reconciliation with physician offices and processes refunds or collection of additional charges with both service providers and noninsured or under insured patients.

Qualifications

Education and Experience Required:

Two years experience in Patient Access/Patient Financial Services Department or related field (Registration, Finance, Collections, Customer Service, Medical Office or Contract Management)

Knowledge and Skills Required:

Ability to serve as hospital liaison for patient and family in absence of patient representative

Ability to use discretion when discussing personnel/patient related issues that are confidential in nature

Ability to respond to ever-changing matrix of hospital needs and act accordingly

Typing skills equal to 20 words per minute net

Self-motivator and quick thinker

Proficiency in performance of basic math functions, capability of communicating professionally and effectively in English, both verbally and in writing

Microsoft Office Products (excel, word, outlook)

Job Summary:

Under general supervision, the Financial Coordinator PA/PFS Charity Program serves as hospital liaison for specialized departments, service providers, physician offices, government agencies, noninsured and under insured patients; as well as the hospital liaison for funds provided by special programs and foundations. Prepares, processes, and follows cases (or application packets) for patients who request financial assistance on their hospital accounts. Maintains knowledge of the Florida Medicaid and county government programs. Appropriately sets payment arrangements with our uninsured and/or underinsured patients and physicians offices or their representative, scheduling payments due as required. Understands and maintains current knowledge of various hospital contracts with service providers for specialty packages, foundations, programs and funds for noninsured and underinsured patients. Estimates cost of procedures and prepares contracts. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 25040620

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.