Family Specialist

Family Specialist
Requisition ID
req33052
Working Title
Family Specialist
Position Grade
10
Position Summary
Summary
A family specialist at ECSC provides information, support, and technical assistance to families, childcare providers, state agencies, and communities statewide with earlychildhood education and services as per the programs associated under the Early Childhood Services Center. The family specialist strives to maintain its databases with current resources and materials necessary to connect the client with needed services. In addition, the family specialist will create and provide reports as needed during the year.
Duties and Responsibilities

1. Gathers, enters, and updates data to maintain a statewide customer database (portal) utilized for the purpose of helping families find early childhood services and programs, and provides technical assistance to families by phone, e-mail, and other forms of communication.
2. Update provider files as needed which may require direct contact with service providers to confirm or change information.
3. Develops and delivers early childhood presentations to service providers, families, and state personnel, as appropriate.
4. Prepares materials for outreach events for parents, children, and communities, as appropriate to the goals and objectives of the overall program.
5. Attends ECECD meetings as requested to keep abreast of new services to providers and share with the newsletter committee to determine type of news dissemination.
6. May contribute to creating and updating department procedures.
7. Prepares reports as requested by supervisor.
8. Documents all contacts with families, providers, and the community for quarterly reports.
9. Participates in committees relevant to contracted scope of work.
10. Performs miscellaneous job-related duties as assigned. (TBD)

See the Position Description for additional information. Conditions of Employment

• Must pass a pre-employment criminal background check.
• Specialized experiential background requirements may apply for certain positions in this classification, depending on specific program objectives.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications High school diploma or GED; at least 4 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
Preferred Qualifications

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to develop and deliver presentations.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of excel, word, and other programs.
• Knowledge of social media.
• Bilingual: English/Spanish
• Skill in organizing resources and establishing priorities.
• Knowledge and understanding of child growth and development.
• Knowledge of state regulations, guidelines, and systems regarding early childhood systems.
• Ability to create, compose, and edit written materials.
• Ability to attend, coordinate, facilitate at events.
• Ability to assess program needs and develop responsive curriculum.
• Contribute and share knowledge that will help expand the services of the department.

Work includes attending events, thus requiring possible lifting and use of small equipment for moving materials and travel. Additional Requirements
Campus
Main - Albuquerque, NM
Department
CE Restricted Operations (373A)
Employment Type
Staff
Staff Type
Term - Full-Time
Term End Date
6/30/2025
Status
Non-Exempt
Pay
Hourly: $18.81 - $25.56
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
Yes
For Best Consideration Date
4/25/2025
Eligible for Remote Work
No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
A complete application consists of: (1) a completed UNM Jobs online application; (2) a cover letter specifically addressing why you would be the best candidate for the position given the position description; (3) an updated resume; and (4) three supervisory references that includes the names and contact information of three present/past supervisors as references. Each of these items must be uploaded for applicant consideration.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit Refer to for a definition of Regular Staff.