Engagement SpecialistPort Orange, FL

Engagement Specialist

Our goal is simple: to offer our patients the absolute best care around them in the most compassionate, community-focused setting possible. And to us, that means extending the healing ministry of Christ, striving to promote wellness of body, mind and spirit.

AdventHealth Daytona Beach includes a 293-bed main hospital in Daytona Beach, as well as outpatient facilities located at the Pavilion at Port Orange and the New Smyrna Health Park.

More than 400 physicians hold privileges to practice at our facilities, and we employ more than 1,700 care team members. Our specialties include cardiology, cancer, emergency care, surgical services, obstetrics, Level II NICU, neurosurgery, stroke care, rehabilitation, weight-loss surgery, imaging, laboratory, home health, wound care, diabetes, hospice, physician practices, and women's services. We also offer the area's only inpatient rehabilitation facility with Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation for stroke care.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources

Schedule: Part Time

Shift: Days

The community you'll be caring for: 5821 S Williamson Blvd, Port Orange, 32128

The role you'll contribute:

The Engagement Specialist, under the general direction of the Health Park Manager is responsible, accountable, and empowered to deliver a seamless, personalized, and exceptional experience by assisting consumers with visit flow processes for all entities within the Health Park. The Engagement Specialist is responsible for enlivening our Service Standards of Keep Me Safe, Love Me, Make it Easy, and Own it for every person, every time. In addition to the expectations listed below, the Health Park Engagement Specialist will support other needs as directed.

The value you'll bring to the team:

• Serves as a brand ambassador for the Health Park, enlivening our Mission, Vision, Values, and Service Standards; serves as a liaison between consumers and AdventHealth entities
• Proactively guides consumers through their Health Park experience, providing information about services, hours of operation, and highlighting features, events, engagement tools, etc.
• Assists consumers in the scheduling of appointments if needed and maintains knowledge of scheduling policies and procedures.
• Confirms patient demographics and account information is accurate and completed prior to visit.
• Payment.

The expertise and experiences you'll need to succeed:

Minimum qualifications:

• Associate degree with 1-year of healthcare experience or 1-year hospitality experience OR High school graduate with 2-years of healthcare experience or 2-years of hospitality experience
• BCLS - Basic Life Support

Preferred qualifications:

• Bachelors degree
• Hospital, Medical Practice or Physician office experience
• Previous team lead/supervisory experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Administrative

Organization: AdventHealth Daytona Beach

Schedule: Part-time

Shift: 1 - Day

Req ID: 25040110

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.