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Employment Specialist - Lancaster ACT - Days

WellSpan Health

Company : WellSpan Health

Location : Lancaster, PA, 17622

Posted Date : 15 September 2025

Job Details

Full-time, Days

Monday-Friday 8am-4pm

One weekend every 6 six weeks

On call one night per week

Employment Specialist/Behavioral Health Tech III

Are you looking for meaningful work in the community helping others? Our Employment Specialists work as a member of the ACT team to coach, advocate, and build resilience. The Employment Specialist creates a strategy based on the interest, skill set, and goals for the individual being supported. Weekly activities include running groups, networking with employers in the community, and coaching on job readiness.

General Summary

Works collaboratively to facilitate a stable and smooth operation of the program and provides therapeutic interventions in accordance with best practice guidelines, client treatment plans, and policies; performs a variety of client care, case management and administrative functions; and completes details of the discharge plan and makes modifications in order to facilitate the successful discharge of clients.

Duties and Responsibilities

Essential Functions:

  • Assists in developing and executing individual treatment plans for clients.

  • Provides day-to-day oversight of all therapeutic activities.

  • Provides individual, group, and family therapy utilizing a wide range of techniques designed to treat mental illness, emotional problems, social and interpersonal problems, and functional deficits.

  • Maintains an awareness of significant client history, present status, and any precautions in effect. Collaborates with other staff to provide input into treatment plans for individual clients.

  • Orients family members to nature of therapeutic services and the specific program.

  • Increases other family members understanding of client needs and progress.

  • Promotes positive family relations, especially effective parental strategies.

  • Exhibits clinically appropriate relational (e.g., accurate empathy, active listening) skills.

  • Manages behavioral crises including 1:1 observation, redirection, physical restraint and team crisis interventions.

  • Writes behavioral management plans for acute patients in cooperation with treatment team recommendations.

  • Completes assessments as needed.

  • Assists with medication administration and recording as directed.

  • Communicates relevant client progress and participating in weekly treatment team planning.

  • Maintains on-going professional relationships with personnel from schools, public agencies, and mental health and drug and alcohol treatment facilities.

  • Addresses and resolving client funding matters.

  • Conducts inter-agency meetings as necessary.

  • Collaborates in appropriate treatment and discharge plans with client, guardians, and community agencies.

  • Provides transportation in a WellSpan Philhaven vehicle to and from the program for clients that meet requirements and are in need of transportation.

Common Expectations:

  • Demonstrates leadership through collaboration with other team members, maintaining positive solution-focused communication, taking initiative, leading by example, demonstrating open and consistent communication, understanding of diagnosis and clinical interventions, and investing in the development of growth of staff and the program.

  • Demonstrates knowledge of the principles of growth and development over the life span of the assigned client population.

  • Assesses and interprets client age specific data and provides appropriate, age specific treatment.

  • Establishes and maintains positive therapeutic relationships with clients.

  • Demonstrates commitment to clients, visitors and other staff by complying with all applicable safety regulations, identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety, and participating in safety education programs and root cause analyses as required.

  • Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

  • Attends scheduled meetings as required.

  • Maintains proficiency in Therapeutic Crisis Intervention (TCI) principals of de-escalation.

  • Computer and keyboarding skills at a level normally acquired during business school training.

  • Complete documentation according to established standards.

  • All other responsibilities as assigned by the program director.

Qualifications

Minimum Education:

  • Bachelors Degree Meets the definition of a Mental Health Worker under PA CODE 5200.3 (i) Has a bachelor's degree from a college or university that is accredited by an agency recognized by the United States Department of Education or the CHEA in a recognized clinical discipline including social work, psychology, nursing, rehabilitation or activity therapies.(ii) Has a graduate degree in a clinical discipline with 12 graduate-level credits in mental health or counseling from a program that is accredited by an agency recognized by the United States Department of Education or the CHEA.(iii) Has an equivalent degree from a foreign college or university that has been evaluated by the AICE or the NACES. The Department will accept a general equivalency report from the listed evaluator agencies to verify a foreign degree or its equivalency. Knowledge of current activities, therapy principals and group counseling skills/techniques Required

Work Experience:

  • 1 year Behavioral health experience. Required or

  • 1 year Social science experience. Required

Licenses:

  • Basic Life Support Upon Hire Required and

  • Driver's License Upon Hire Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

  • Excellent human relations and oral/written communication skills.

  • Analytical skills.

  • Organization and time management.

  • Mental and visual ability to observe client behavior and document findings.

  • Teaching ability.

  • Customer service awareness and capability.

  • Knowledge of current activities.

  • Therapy principals and group counseling skills/techniques.

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan Philhaven

Situated on more than 200 acres, WellSpan Philhaven's main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus.

At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond.

Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

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