Drop and Count Room Supervisor

Job Description

Supervises the overall personnel and operation of the Soft Count Team while providing a positive work environment, encouraging teamwork and cooperation within the department.

General Requirements

High school diploma or equivalent required.

Adding machine, computer terminal operation, and currency counting machine skills helpful.

Basic mechanical (repair) ability preferred.

Prior supervisory experience is preferred.

Prior count room or money handling experience (casino or bank) is preferred.

Ability to work any day of the week and any shift.

Must be able to get along with co-workers and work as a team.

Must be able to read, write, speak, and understand English.

Essential Job Functions

Sorts, counts, and records contents of table game drop boxes, bill changers and currency drop boxes, according to set procedures.

Supervises overall operation of Count room Department personnel in the absence of the Count room Manager.

Evaluates and counsels as needed, direct reports and other employees in order to maintain and enhance operations of the Count rooms.

Adheres to compliance of all gaming regulation and any other governmental agencies where applicable.

Compares information contained in drop boxes to data stored on computer terminal.

Responsible for daily reports, minor repairs and maintenance of count room equipment.

Responsible for general upkeep of count rooms and ordering.

Acts as a role model always presenting oneself as a credit to Caesars and encouraging others to do the same.

Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Spends the majority of time interviewing, training, tracking performance and selecting employees.

Conducts Performance Reviews.

Makes or recommends wage increases.

Makes or recommends promotions.

Provides for safety and security.

Handles employees' complaints or grievances.

Recommends disciplinary action or disciplines employees.

Plans work.

Supervises and monitors work.

Monitors legal compliance with federal, state, and gaming laws.

Demands Necessary To Complete Essential Job Functions

PHYSICAL & MENTAL:

Must be able to respond calmly in crisis and stressful situations, including employee conflicts.

Must be able to push and pull carts and carry up to 75 pounds of boxes filled with currency.

Must be able to grip objects and have good finger movement when counting and handling currency.

Must be able to differentiate denominations of chips and authenticity of currency.

Must be able to stand for extended periods.

Must be able to operate a computer, ten key adding machine, and money counter.

Must be able to bend, stoop, reach, kneel, and twist as necessary.

Must be able to read, write, speak and understand English.

Must be able to respond to visual and aural cues.

Must present a well-groomed appearance.

WORK ENVIRONMENT:

Must be able to maneuver in and around all count rooms and the casino floor.

Must be able to perform the job duties of hard count and soft count team members.

Must be able to tolerate areas containing but not limited to second hand smoke, high noise levels, bright lights and dust.

Caesars reserves the right to make changes to this job description whenever necessary.