Dispatcher

Dispatcher

Prepare, post, and reconcile delivery tickets, load sheets, and invoices.

Investigate over/shorts on load sheets and delivery tickets. Audit/review driver paperwork for return to stock, product dumps, and over/shorts.

Investigate variances on all routes impacting product shrink, including return-to-cooler variances.

Verify tickets and load sheets against control sheets.

Check information uploaded from handheld and other technology devices and correct problems.

Monitor completeness of route settlement packages.

Assist distribution department with driver training around route settlement and end-of-day procedures.

Confirm good returns are properly received by cooler with manager.

Complete route settlement variance analysis (daily, weekly, and monthly).

Coordinate between Distribution, Cooler, and Route Settlement departments on missing paperwork documents, product returns, and product dumps.

Problem solve and identify errors before completing customer invoicing.

Analyze route discrepancies and communicate with Distribution Supervisors as necessary.

Support and cross-train to relieve other employees at the facility during absences.

Billing, invoicing, data entry, customer service, and administrative support experience.

Basic knowledge of Excel and proficiency in MS Office Suite.

1 to 3 years' experience in route settlement, billing, accounting, or inventory management preferred.

High school diploma or equivalent.

Office or related experience, including experience using computers.

Proficiency and skill with Microsoft Office Suite and company computer systems.

Ability to work with accuracy and detail orientation.

Effective communication skills both verbally and in writing.

Strong interpersonal skills for positive interaction and effective teamwork.

Ability to follow directions and organize work activities.

Capability to work in a fast-paced environment.

Basic arithmetic skills, such as addition, subtraction, multiplication, and division.

Typing speed of 40 wpm or more.

Experience in a manufacturing or production environment is a plus.

This position is based 100% on-site in a reputable local company in Frederick. The work schedule is Monday to Friday, 8 AM to 4 PM (flexible to 9 AM to 5 PM), totaling 40 hours per week, with no expected overtime or off-hours work. The company values a team-oriented, hands-on work environment and offers learning opportunities. The team includes an Accounting Supervisor and two Billing Specialists.

This is a Contract to Hire position based out of Frederick, Maryland.

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Frederick,MD.

This position is anticipated to close on Oct 28, 2025.